Financial Controller

You’ll report to: Laura Wathen, CFO

Team: Finance

Location: Remote, with occasional visits to the London office as required

Salary Range: £95,000 - £110,000 per annum

Role Type: Full-time, Permanent

Start date: As soon as possible

Visa / Sponsorship Available: Not Available

 

The Financial Controller Role  

As we continue to grow, Send is looking for an experienced Financial Controller to join our team during an exciting period of scale as we move through Series B and beyond.

Reporting to the CFO, you’ll play a critical role in building robust, scalable financial processes, reducing reliance on outsourced bookkeeping, and strengthening financial controls across our UK and US operations.

You’ll play a pivotal role in building the financial infrastructure that will support our next stage of growth. This is an opportunity to shape the finance function from the ground up, work closely with senior leadership, and make a tangible impact as we scale through Series B and beyond.

This is a hands-on leadership role in a lean, high-growth environment. You’ll own day-to-day finance operations while establishing the infrastructure, governance, and reporting rigour needed for our next phase of growth. As the accounting authority for the business, you’ll ensure accuracy, compliance, and audit-readiness across our multi-entity structure.

 

About Send 

We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks.

Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets.

We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models.

Our Story:

We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently – and so were we.

In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise.

By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions.

Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered.

In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a “Leader” by IDC, Celent, and Datos – a testament to our momentum and our customers’ success.

In 2025, we doubled in size and deepened our expertise in both the London Market and North America – becoming the only underwriting platform purpose-built to support multiple operating models.

But we're not finished. Insurers want orchestration, not siloed systems. That’s why we continue to invest in our platform and orchestration engine – helping our customers win better business, faster.

  

The Send Team 

Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we’ve taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers.

 

Our Funding 

From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We’re proud to have the support and expertise of our investors, Mercia and Breega.

We are now preparing for our Series B round and are excited about the growth acceleration this will enable. 

 

What You’ll Be Doing as a Financial Controller

• Own core finance operations: Lead AP, AR, banking, FX, reconciliations, global payroll, VAT, US sales tax, intercompany, filings, journals, and expenses - building appropriate automations to drive an efficient in-house function.
• Build scalable systems and processes: Design workflows and leverage our Sage Intacct ERP to create a finance function that scales efficiently as we expand, with a bias toward automation and standardisation.
• Lead financial reporting: Own month and year-end close for both UK and US entities and consolidated group; produce insightful monthly reporting packs for the CEO, senior leadership team, and investors.
• Strengthen financial foundations: Refine our chart of accounts; work cross-functionally to build clean definitions, methodologies, and accounting policies.
• Manage the audit process: Serve as the primary point of contact for our external auditors, coordinating the annual statutory audit, implementing auditor recommendations, and maintaining audit-ready documentation throughout the year.
• Be our accounting authority: Act as the company's technical accounting expert, owning accounting policies, technical judgement, and relationships with auditors and advisors. [The CFO is commercially focused, so you'll be the go-to for all accounting matters.]
• Improve financial visibility: Deliver timely, accurate, and actionable reporting that supports strategic decision-making as we scale beyond Series B and grow internationally.
• Own treasury and cash management: Design and administer treasury policies appropriate for our multi-entity, multi-currency structure, maximising interest income and minimising banking fees.
• Ensure tax compliance: Own global tax compliance (with advisor support), including UK VAT, US sales tax, and transfer pricing.

 

The Skills and Experience Needed for the Financial Controller Role  

• Qualified accountant (ACA, ACCA or equivalent) with 5–8+ years’ experience in hands-on finance roles, including Financial Controller, Group FC or Head of Accounting experience in a fast-growing environment (ideally B2B SaaS, fintech or Insurtech).
• Strong technical accounting foundation, ideally Big 4 trained (or equivalent). Comfortable owning accounting policies, leading month- and year-end close, preparing consolidated accounts, and acting as the accounting authority for the business.
• Multi-entity, multi-jurisdiction experience, particularly across UK and US operations, including VAT, US sales tax, payroll, intercompany, FX and statutory compliance.
• End-to-end finance operations ownership, covering AP, AR, payroll, banking, reconciliations and tax. Experience transitioning from outsourced support to building a scalable in-house finance function.
• ERP expertise, ideally Sage Intacct or a similar cloud-based system, with experience configuring for multi-entity consolidation, reporting and controls.
• Automation-focused and systems-minded, with a bias toward standardisation, process design and building lean, scalable finance infrastructure.
• Detail-oriented and accountable, producing accurate, audit-ready financials the business can trust.
• Hands-on leader, comfortable operating in the detail while building toward a best-in-class finance function alongside the CFO and junior team members.
• Commercially pragmatic and confident in judgement, able to operate in ambiguity and provide clear guidance to non-finance stakeholders.

Nice to Have

• Experience in an Insurtech, fintech or B2B SaaS scale-up
• Exposure to a Series B fundraising process
• Knowledge of US transfer pricing
• Experience hiring and developing junior finance talent

 

What’s on Offer - Life at Send 

Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy.

Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support.

Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%.

Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day.

Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents.

Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth.

Check out Send’s public Handbook for more information about our product, recruitment process, team, benefits, and much more.

 
Financial Controller Interview Process 

Our recruitment process for the Financial Controller role consists of at least four stages: 

Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes):
This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role.

Stage 2 - Interview with Laura Wathen, CFO (30 minutes)

Stage 3 - A take-home task, which you’ll present to Laura in a 45-minute interview

Stage 4 - Interview with Andy Moss, CEO (30 minutes)  

 

At Send, we’re focused on strengthening our culture-not hiring people who simply “fit” into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance.

If you’re interested in a role at Send but don’t meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We’re committed to changing that.

We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status.

We know that inclusive hiring is an ongoing journey, and we’re always looking to improve. If you have feedback on our hiring or interview process, we’d love to hear it.

If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application-we want to ensure your experience is as smooth and comfortable as possible.

Need support with your application or have a question about the role? Email us at liam.longstaff-pagoni@send.technology.