Strategic Account Manager

About SciLeads: 

SciLeads is a remote, fast-growing SaaS company focused on providing market and sales intelligence to the life science and pharmaceutical industry. We’re an award winning company, and have been listed as one of Deloitte’s fastest growing tech companies for four years in a row. We are passionate about putting people first and committed to creating an outstanding employee experience as a remote working company. Come grow your career with us!

About the Role:

We’re looking for a new member of the growing Canadian remote team (currently around 27 people) who is passionate about sales, tech-savvy and understands the Scientific markets.

This role is all about managing and expanding existing customer relationships, ensuring renewals, driving revenue growth, and identifying upsell opportunities. You’ll work closely with our Customer Success and SDR teams to maximize account retention and uncover new growth potential.

If you are ready to make a huge impact, enjoy autonomy, and want to grow your career at an innovative company – apply now!

Key Responsibilities: 

• Ensure renewals of key accounts by building strong relationships and addressing customer needs
• Identify and capitalise on upsell opportunities within existing accounts to drive additional revenue 
• Develop and execute strategic account plans to expand usage and adoption across different teams within current customers 
• Working closely with the Customer Success and SDR teams to maximize account retention and identify growth opportunities
• Consistently close deals, hitting sales targets and exceeding quota
• Engage with sales and marketing decision makers to demonstrate how SciLeads can drive revenue for their business 
• Own, report and forecast sales activity 
• Attend Scientific Tradeshows (though only if travel is your thing) 

Essential Skills and Experience: 

• 2+ years’ experience working as an Account Manager in a fast-paced sales environment
• High level of drive and a competitive mindset 
• Excellent communication and relationship-building skills
• Strong organisational and time management skills
• Positive attitude, high energy, and a sense of urgency 

Desirable Skills and Experience:

• Experience in SaaS sales
• A track record of achieving and exceeding sales targets
• Familiarity with sales methodologies such as the Sandler methodology 
• Background in selling within the Scientific Industry 
• An interest in life science, biopharma, and biotechnology industries 

Benefits: 

• Fully remote working 
• $1150 CAD home office allowance
• $300 CAD personal development allowance
• Private Healthcare
• 25 days holiday plus public/bank holidays
• A day off for your birthday! 
• Women in Business NI Membership (accessible to Canadian women employees)
• A truly flexible working culture
• Quarterly meet ups
• Virtual office to hang out with colleagues

At SciLeads, we're committed to creating an inclusive and collaborative remote working environment where our employees can thrive. Our values are the foundation of everything we do, and we believe that by staying true to them, we can build a better future for our company and our customers. Our values are:

1. Treat people like people: We appreciate that everyone is a person worthy of respect, and we strive to create a supportive and inclusive work environment for all.
2. Obsessed with customer success: Our daily driver is to be better for our customers, and we're committed to delivering exceptional value to them.
3. Unashamedly ambitious: We learn to jump higher and achieve more, together. We're always looking for ways to improve our products, processes, and ourselves.
4. Care about the detail: We believe in being accurate and conscientious in everything we do, and we hold ourselves accountable for our actions.
5. We go further together: We believe in the mission and are proud of our joint success. We work together as a team to achieve our goals, and we value the diverse perspectives and experiences of our colleagues.
6. Flexibility: We foster innovation through flexible working and adaptability, and we're committed to creating a work-life balance that works for everyone.

SciLeads is an equal opportunities employer, we welcome and encourage applications of all nationalities, backgrounds and genders. This job posting is for an active position in SciLeads. Our turnaround time from offer to start date is typically two to four weeks.

Our application process is designed to be quick and easy! We value your time, so we won’t ask you to rewrite your CV. All we ask is that you upload your CV and fill in all the mandatory fields. Any additional fields are for you to provide us with more information if you wish to do so.