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IT Manager

Skopje; Barcelona; London;

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram.

The Team:

The IT team is what makes Proton possible: it supports everything from all the internal computer systems from laptops to the internal documentation solution and videoconferencing.The team collaborates with the security team to provide a safe environment for Proton staff to communicate and develop the products and business.

Current Projects:

  • Revamp our project management and internal documentation solutions.
  • Automate all the onboarding and offboarding workflows, connecting all our systems to centralized authentication.

Tech Stack and Tools:

  • We use Proton's products internally: mail, drive, docs, calendar...
  • Linux servers, FreeIPA.
  • Zendesk, Jira, Confluence, Slack, and other popular products.

The IT team is the junction of multiple business functions: engineering, finance, customer support, and more.  An exceptional leader in this role will develop connections with the rest of the business, propose changes to streamline processes, evaluate their business impact and ROI, and implement

What you will do:

  • Manage a distributed team of 3-5 IT engineers
  • Improve processes that span beyond IT to eliminate delays and manual labor, in collaboration with other parties involved in those processes
  • Make sure all new joiners have the hardware and software they need to hit the ground running
  • Define, track and improve user satisfaction and efficiency metrics
  • Create the team strategy and vision, and break it down into quarterly objectives. Drive the execution.

What we are looking for:

A seasoned IT professional, with hands-on experience in system administration on multiple platforms, and a successful management experience.  A creative mindset trying to tackle challenges rapidly and with limited resources, by thinking differently.

  • Good communication, team management, and interpersonal skills
  • Ability to negotiate with stakeholders
  • Hands on system administration experience on linux and preferably another OS
  • Capacity to define a pragmatic and ambitious strategic plan and track its execution

Even if you don’t meet all the requirements listed above, but feel you could still be a great fit, please still apply.

What We Offer:

  • Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. Depending on the role, fully remote positions may also be available.
  • Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
  • Food: Lunch and snacks are provided by Proton every day at our offices.
  • Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
  • Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
  • Flexible Working: You can define your own working hours as long as it works with team meetings.
  • Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
  • Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
  • Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Check our social media to learn more about Proton: 

LinkedIn ,Reddit ,X, YouTube

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

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