CRM Specialist

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days. To bring this vision to life and accelerate it as fast as possible, we have recently secured €150M from Antin Infrastructure Partners, one of the world's largest investment funds.

⭐Our Mission is as simple as ambitious - Accelerate Sustainable Mobility. And we do it by investing, installing, and operating EV chargers with an innovative business model akin to an Infra and Tech scale-up. So in a nutshell, we help businesses find the right charging solution that fits their customers' needs, and today we’ve joined forces with more than 1,200 partners across Portugal, Spain, France, Belgium, Luxembourg, and Poland, where we have more than 2,200 contracted locations. 

⭐Our Values: We are partner obsessed and create bespoke solutions to better serve their customers. We love the challenge of making EV charging simpler, readily available, and integrated with varied retail and service experiences. 

🚀 Finally, we are all about growing - our network, partner businesses, teams' professional development but mostly the EV ecosystem. So that sustainable mobility becomes a reality for all as fast as possible.

At the end of the day we believe that everything we are and all we want to be, is and will be due to our Team, composed by a collective of creative thinkers and doers with backgrounds from McKinsey, UBS Investment Banking, Oliver Wyman, or Burger King to people responsible for scaling Uber, Glovo, and Lime at their earliest stages. We welcome empowered top performers that apart from sharing our mission and our values, want to bring disruptive ways of thinking and become part of this amazing journey! 

Responsibilities:

The CRM Engineer will play a critical role in the current phase of accelerated growth of Powerdot and the expansion of our EV charging network. The CRM Engineer will be part of the central Data & CRM team that develops Powerdot’s Data Strategy and its CRM. 

This role focuses on developing our CRM (HubSpot) by maintaining and improving existing processes, as well as developing and implementing new ones. The overarching goal is to continuously enhance the effectiveness of Powerdot’s partnership development and success teams, scaling their efforts and ensuring they have the information needed to perform their roles. As a central function, this role will work closely with all Powerdot’s local markets, as well as the Product and Marketing teams.

Our culture at Powerdot is one of ownership, fast execution and overachievement. Being such an important role, we expect the CRM Engineer to further cement these culture pillars across our organisation. You will have a dynamic day-to-day, characterised by a multiplicity of functions of the greatest importance:

• Be a Champion of our CRM, improving processes and developing standards and best practices to guide its usage at Powerdot;
• Build a set of communication routines with our local teams in order to understand their CRM needs, as well as to develop a strong performance monitoring framework.
• Develop workflows or system integrations to improve our interactions with Powerdot Partners, either from process automation, augmentation or data enrichment.
• Foster a culture of experimentation and data-driven decision making;
• Develop data validation and auditing strategies to keep our CRM well structured; 
• Explore and run deep dive analysis to understand what are the best partnership development & success strategies and communicate them across the organisation;

The Candidate we are looking for:

• Have a high proactive and independent entrepreneurial spirit, combined with an enormous capacity of problem-solving, decision making and leadership
• Have solid experience implementing and developing CRM systems (e.g. Salesforce, Pipedrive, HubSpot), both in Pre-sales, Sales and Post-sales environments.
• Have gained 3 or more years of professional experience in Analytics, Engineering or Digital Consultancy.
• Are performance and data driven, you are curious and your day to day depends on data and facts. 
• Have an important sense of organisation and priorities management.
• Have excellent verbal, and written communication and presentation skills both in Portuguese and English with a high level of proficiency.
• Have an interest and enthusiasm for the area of ​​electric mobility and, although not fundamental, experiences in the area or in a related area are highly valued.
• Any experience in SQL and other programming languages will be highly valued as well.

Get to know our benefits!

• Private health insurance
• Gym pass membership
• Flexible time (you own your time)
• Annual offsite - last year it was in Óbidos, don’t miss the next one!
• Recurrent team buildings in our local teams

Last but not least, at Powerdot we strongly believe that the best solutions and the most innovative ideas come from the coexistence of people with different backgrounds that reflect the diverse world we live in. We seek for a culture of diversity and inclusion - a culture where equal opportunities and mutual respect prevail and where everyone has the opportunity to speak up, challenge the status quo and make the difference.