Associate Salesforce Administrator

Company Mission

Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.

The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.

Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.

The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.

We’re changing the world of payments, and we’re looking for an exceptional team to help us. 

We're looking for a technically curious, motivated Salesforce professional to join our Revenue Systems team at Payhawk. This is a junior-level role designed for someone with at least one year of hands-on Salesforce experience who is ready to grow into a well-rounded Administrator.
You'll work closely with our Revenue Systems team, learning how to optimize and evolve our Salesforce platform while collaborating with stakeholders across the company. If you enjoy problem-solving, working with data, and translating business needs into practical solutions, this role is for you.

Responsibilities
•     Support Salesforce platform administration tasks including automations, reporting, data management, and integrations — with guidance from senior team members
•     Collaborate with internal stakeholders to gather requirements and contribute to scalable, best-practice solutions
•     Help build and maintain clear technical documentation
•     Participate in stakeholder communication across all phases of the development process
•     Assist in the configuration, monitoring, and troubleshooting of integrations with third-party systems
•     Support the planning and execution of User Acceptance Testing
•     Help monitor user adoption of new and existing features
•     Assist with data management tasks, including mass data operations
•     Research and evaluate new Salesforce features and contribute to their rollout
•     Work alongside Salesforce and Product developers on CRM-related projects
•     Support the integration of AI tools to enhance automation, improve data accuracy, and streamline business processes
•     Contribute to reducing technical debt and improving overall org health and efficiency


Requirements
•     1+ year of hands-on Salesforce administration experience (Sales Cloud and/or Service Cloud)
•     Foundational knowledge of Salesforce's declarative tools — flows, validation rules, and object/field configuration
•     Basic understanding of Salesforce's security model (profiles, roles, permission sets)
•     Ability to build and interpret reports and dashboards in Salesforce
•     Strong communication and relationship-building skills — comfortable talking to stakeholders across teams and translating needs into actionable requests
•     Analytical mindset with an ability to interpret data and spot patterns or inconsistencies
•     Familiarity with structured workflows such as Agile, project coordination, or SDLC-adjacent processes
•     Attention to detail and a methodical, ownership-driven approach to problem-solving


Nice to Have
•     Salesforce Administrator certification (ADM 201) or active progress toward it
•     Experience with Salesforce SOQL, Apex, or HTML
•     Familiarity with reporting tools, dashboards, or BI platforms
•     Experience in operations, sales support, customer success, finance, or product roles
•     Prior experience with database management or object-oriented programming
•     Interest in or experience within fintech, SaaS, or revenue operations

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.