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Help Desk English & French

Mexico

NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients.

We are looking for Help Desk English & French,

Requirements

  • Fluent in English and French (spoken and written).
  • Experience in contact center or customer service environments.
  • Basic knowledge of IT systems, software, and hardware troubleshooting.
  • Excellent communication and problem-solving skills.
  • Availability to work in rotating shifts, including weekends and holidays.
  • Team-oriented and service-minded attitude.
  • Preferred Qualifications
  • Prior experience in an IT Help Desk or Technical Support role.
  • Knowledge of ticketing tools (e.g., ServiceNow, Jira, or similar).

We offer:

  • Professional growth
  • Dynamic work environment
  • competitive salary
  • Attractive benefits plan
  • Benefits of law and superiors
  • Development opportunities

Come and meet us on: http://www.neoris.com, on Facebook, LinkedIn, Twitter, or Instagram @NEORIS.

Brenda Catzin

#LI-BC2

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