People Operations Officer (South East)

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria.

About the role

The People Operation Officer works with Human Resource Business Partners to establish creative, strategic people programs and solutions that promote people-focused culture, address organizational challenges and achieve business goals. This individual must be smart and quick to learn and have basic understanding of Human Resource Processes and their applications.. 

Duties & Responsibilities

• Manage employee onboarding, including orientation, training, and initial performance evaluations.
• Provide support to employees and managers on all People-related matters, including benefits, compensation, and employee relations.
• Ensure compliance with all relevant employment laws and regulatory requirements, including hiring practices, workplace health and safety, equal opportunity, and safety.
• Implement People policies and procedures, ensuring consistency and adherence to best practices.
• Maintain accurate personnel records, ensuring timely and accurate updates to employee data, benefits, and compensation.
• Manage employee performance, including coaching, counseling, and disciplinary actions when necessary.
• Ensure accurate and proper record-keeping of employee information in electronic and digital format.
• Manage People-related projects, such as employee engagement initiatives, team building activities, and culture-building programs.
• The candidate must reside in the South East Region (Abia, Anambra, Ebonyi, Enugu and Imo)  and must be fluent in in the Local Dialect.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Certification in People management, such as aPHRi or PHRI, is preferred.
• 2-3 years of experience in People management, including recruitment, employee relations, and performance management.
• Strong interpersonal and communication skills, including the ability to build relationships with a wide range of stakeholders.
• Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines.
• Knowledge of employment laws and regulations, including equal opportunity and workplace safety.
• Strong analytical and problem-solving skills, with the ability to develop and implement effective People strategies and processes.
• Knowledge of People functions and best practices.
• Ability to work independently and as part of a team, with a strong sense of initiative, accountability, and responsibility.