Product Design Director - Growth & Enterprise

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.

We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.

Overview

As a Product Design Director, you will shape and lead all aspects of product design within our Commercial product area. You will be responsible for the free-to-paid customer journey and partner with product and engineering peers to ensure that teams and individuals are empowered to build the best products.

You will oversee each stage of the design process, always focusing on user and business needs. You will rely heavily on qualitative and quantitative data to make informed decisions.

Together with the Engineering Director and Product Director, the Product Design Director is part of the Product Area Leadership. This trio partnership is responsible for strategic direction, teams and staffing, ways of working, processes and artefacts, impact, and results for the product area.

Areas of responsibility

Strategic Leadership

• Define and execute a vision for product design within the Commercial area.
• Partner with Product Management and Engineering area leadership to define product direction, strategy, and objectives to reach business outcomes.
• Own the end-to-end customer experience, focusing on ease of use and value creation to promote a steady increase in overall product adoption, conversion, engagement, retention, and expansion.
• Ensure the strategic direction is tangible and well articulated, achieving a state-of-the-art user experience.
• Collaborate closely with cross-functional teams, including engineering, product management, sales, and marketing, to align design goals with overall business objectives.
• Orchestrate the customer journey that drives the Free-to-Paid journey and supports our Product-Led Growth (PLG) and Product-Led Sales (PLS) strategies.

People Leadership

• Coach individual Product Designers on craft-specific development and ability to successfully partner with other crafts in Product team trios.
• Lead and inspire a team of product designers to develop user-centered experiences that drive growth, retention, and engagement.
• Part of hiring product designers and working with the design leadership team to maintain and evolve the professional development framework.

Craft Leadership

• Part of Design Leadership - with the mission to provide a leading Designer Experience and nurture a culture of craft excellence at Mentimeter.
• Overall design vision and strategic design initiatives on a global, cross-area level in partnership with the Design Leadership team.
• Honing best practices and ensuring that the Design community and culture at Mentimeter are thriving 
• Provide design leadership using your experience with analytics, research, design methodologies and product launches to drive best practices, scalable processes and holistic design approaches.

So, who are you?

• 5+ years of experience as a design leader, with proven experience in design leadership roles, with a track record of successfully managing and mentoring design teams.
• Experience managing and scaling design and product teams in fast-paced, hyper-growth environments.
• Strong leadership skills and the ability to guide teams through complex challenges.
• A craft expert who can be a thoughtful design partner when needed.
• Excellent communication and presentation skills, with the ability to articulate design decisions clearly and advocate for the user experience to stakeholders at all levels.
• Deep expertise in product design, particularly in growth-focused environments, with an understanding of product-led growth (PLG) and product-led sales (PLS) strategies.

What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.
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