Strategy Research Specialist (6-months fixed-term)
At our Gibraltar-based Lotto company, people come first. Belonging, impact, and purpose drive our success. We invest in personal growth, offering a unique work environment. With 15 markets, 400+ employees, and 20 million customers worldwide, we're where you belong. Experience extraordinary growth with us.
Lottoland empowers both customers and employees. 2018, we paid out €90 million, a Guinness World Record. Now, we're enabling bigger dreams through meaningful actions. Our open culture fosters genuine connections, resilience, and ownership. Your values matter as much as your skills. This is your extraordinary chance. Find purpose and meaning in a one-of-a-kind Land.
Join a forward-thinking team that thrives at the intersection of Customer Experience, Strategy and Research. As our Strategy Research Specialist, you'll bring thoughtful curiosity and sharp analytical skills to help Lottoland grow through user insight, market intelligence and competitive research. Your work will directly influence meaningful change - and we welcome individuals from all backgrounds who are ready to make a powerful impact.
What you will do:
Design and lead meaningful, multi-method research:
- User Insight – Shape studies using surveys, interviews, diaries and concept tests to uncover what truly matters to our customers.
- Market & Competitive Intelligence – Analyze market size, pricing, promotional trends and more using tools like Five Forces and jobs-to-be-done.
- Opportunity Framing – Build bold, evidence-led points of view that guide strategic direction.
- Voice of the Customer & NPS – Curate dashboards, highlight key signals, and team up with our AI experts to refine analytics.
- Storytelling & Influence – Turn data into clear, compelling stories - using visual maps, one-pagers, and insight tools to drive strategic conversations.
Decision-Making & Autonomy:
- You’ll have the freedom to choose the most effective research methods and lead analysis with full accountability.
- Your insights will help drive critical decisions—from green-lighting projects to making strategic pivots.
Customer Focus:
- Everything you produce contributes to a single purpose: creating more value and less friction for our players. Your work has impact.
Who you are:
- You bring confidence in using both quantitative and qualitative research methods, with a talent for connecting insights across disciplines.
- You're familiar with strategic tools like Porter’s Five Forces and the Ansoff Matrix, and you’re comfortable applying them to market and competitive analysis.
- You enjoy telling stories through data - using platforms like Figma, Miro or PowerPoint - to make insights clear and actionable.
- You know how to create space for collaboration, guiding conversations and building bridges across teams and perspectives.
- You have strong statistical literacy and feel at ease using analytical tools such as SPSS.
What's in it for you:
In Gibraltar:
- Enjoy a competitive salary.
- Take advantage of 37 days off, including holidays and flexible public holiday options.
- Benefit from flexible working arrangements that support your lifestyle.
- Be part of an inclusive and supportive workplace where your contributions are valued.
- Connect with colleagues through exciting team events.
- Stay healthy with premium healthcare coverage.
- Keep active with a subsidised gym membership.
In UK:
- Enjoy a competitive salary.
- Take advantage of 37 days off, including holidays and flexible public holiday options.
- Benefit from flexible working arrangements that support your lifestyle.
- Be part of an inclusive and supportive workplace where your contributions are valued.
- Connect with colleagues through exciting team events.
- Stay healthy with premium healthcare coverage.
Step into a role where your ideas, perspective and experience truly matter - we’re excited to see how you’ll help shape what’s next. If this sounds like your kind of challenge, we’d love to connect with you.
Why Choose Lottoland:
- Flexibility, inclusion, and common purpose.
- Supportive growth and deeper connections.
- Genuine collaboration and ownership.
- Values-driven success.
- Embrace Gibraltar's sun-soaked lifestyle.
Our Culture:
- Innovation thrives here.
- Passion is celebrated.
- Customer focus drives us.
- Empowerment meets accountability.
- Grit and integrity are vital.
Join Lottoland - where innovation meets purpose. Explore more at www.lottolandcorporate.com. Your unique journey starts now.
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