Account Executive, Commercial Services

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

We are expanding and are looking for a full-time Commercial Services Account Executive. Ideally this person will be located in Denver, CO and will have the ability to come into the office 2-3 times per week. 

Where you will have impact

Pipeline Generation & Territory Ownership

• Build and manage a focused pipeline of premium independent properties across North America, targeting boutique hotels, luxury independents, destination resorts, and influential single assets.
• Drive 7–10 new CSS agreements per month through proactive outreach, curated networking, industry events, and referral development.
• Identify and prioritize the right targets — properties without dedicated revenue management, those underperforming on direct bookings, or those navigating ownership/management transitions.
• Integrate generative AI tools to streamline lead generation, personalize outreach at scale, and enhance the speed and quality of client communications.
• Maintain accurate Salesforce records, pipeline hygiene, and forecasting discipline.

Consultative Sales & Value-Based Positioning

• Lead discovery conversations that uncover a property's commercial gaps, revenue goals, and operational constraints.
• Position CSS compellingly — connecting service tiers (Elite, Weekly, Bi-weekly) directly to each property's business mix, revenue scale, and strategic priorities.
• Deliver sharp demos, ROI narratives, and tailored proposals that resonate with Owners, GMs, and Revenue Directors.
• Navigate multi-stakeholder buying decisions with confidence, managing timelines and driving deals to close.

Market Presence & Segment Expertise

• Represent Lighthouse at key hospitality events, luxury travel forums, and independent hotel associations to build visibility and demand.
• Develop deep expertise in the independent hotel segment — understanding the commercial pressures, decision-making dynamics, and seasonal patterns that drive buying behavior.
• Share field insights with product and marketing teams to help shape CSS positioning, packaging, and go-to-market strategy.
• Lead with Strategic Revenue Analysis to provide immediate value and diagnostic baselines for potential partners.
• Add: Position CSS as a total commercial solution that aligns hotel sales, marketing, and revenue departments toward a unified goal.
• Add: Internal Collaboration: Partner with the Director of Onboarding and Operations Managers to facilitate seamless onboarding and ensure long term strategic alignment for every property.

About our team

Lighthouse's CSS (Task Force & Annual) solution gives independent hotels access to expert, on-demand revenue management and full-stack commercial strategy — without the cost of a full-time hire. Powered by the Lighthouse Platform, our specialists embed into a property's operations from day one, covering:

• Revenue management strategy and pricing optimization
• Distribution channel management and digital marketing
• Content optimization and direct booking performance
• Competitive benchmarking and rate intelligence
• Ongoing commercial advisory and performance reporting

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• 1-3 years of sales experience in hospitality technology, SaaS, or hotel operations — with a strong preference for candidates who have sold into or worked within independent hotels.
• Hands-on understanding of hotel revenue management, distribution, and commercial strategy — you can have a credible conversation with a Revenue Director or GM from minute one.
• Proven high-velocity closing track record — you're comfortable managing a large pipeline and hitting ambitious monthly targets.
• Excellent discovery and consultative selling skills — you listen deeply, identify real pain, and connect solutions to outcomes.
• Self-starter mentality with strong organizational skills and CRM discipline (Salesforce preferred).
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends.
• Comfort navigating independent ownership structures and multi-stakeholder deals in high-touch environments.
• Passion for the independent hotel segment — you genuinely believe these properties deserve world-class commercial expertise.

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $70,000 - $80,000 + commission ($130,000-$140,000 OTE). We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.