Human Ressources internship - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you will be doing

• Archiving & Document Control: Manage the end-to-end archiving process for personnel files, ensuring that all physical and digital records are indexed, labeled, and stored according to company retention policies.

• Records Management: Organize and maintain the physical filing system, ensuring all employee documents are classified, securely archived, and easily retrievable.

• Data Entry: Regularly update and manage employee information and log entries within our HR ERP system to ensure data integrity.

• Interview Logistics: Coordinate and schedule interviews between candidates and hiring managers, managing calendar invites and meeting room bookings.

• Documentation & Compliance: Assist in filling out HR reports and maintaining up-to-date documentation for all personnel files.

• HR Correspondence: Draft and produce official HR documents, including employment letters, salary attestations, and various employee certificates.

• Administrative Support: Provide daily support for the administrative needs of the HR department to ensure smooth operational flow.

What we are looking for

• Educational Background: You are currently a student or a recent graduate in Human Resources, Administration, Library Science, or a related field.

• Archiving Expertise: Knowledge of filing methodologies (alphabetical, numerical, or chronological) and the ability to maintain a rigorous document tracking system.

• Organizational Mastery: Exceptional attention to detail, especially when it comes to sorting, labeling, and managing high volumes of physical paperwork.

• Technical Literacy: Comfortable using office tools (Word, Excel) and a quick learner when it comes to HR ERP software and digital logging.

• Writing Skills: Strong command of professional writing to produce accurate and formal HR letters and attestations.

• Confidentiality: A strict commitment to handling sensitive employee data and physical records with total discretion.

• Reliability: A methodical and disciplined approach to tasks, ensuring that archives are kept orderly and reports are filled with 100% accuracy.

We aim to provide a comprehensive assessment by respecting your time and investment in this process. The recruitment process will consist of two main stages:

1. HR meeting
2. Business meeting #1 with your potential manager

The deadline for submitting your application is May 29th, 2026. Please make sure you comply with this; otherwise, you risk your application not being considered.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders