Working Student (f/m/d) - Overall Business / Market Intelligence & Reporting

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Join our Product Management team as a Working Student in Domains & SSL and help turn market, customer, and business insight into better product decisions. In this role, you will collaborate with cross-functional teams to analyze trends, evaluate performance, and support strategic product growth across German and international markets.

Tasks

• Product Management: Learn how product roadmaps, planning, and strategy come together across German and international markets.
• Market & Competitor Research: Track the hosting and domain landscape—competitor moves, pricing, positioning, and emerging trends—and translate findings into clear, actionable summaries for the team.
• Customer Care & Customer Insights: Work closely with Customer Care and Customer Insights teams to capture the voice of the customer, surfacing recurring pain points, feedback themes, and satisfaction signals to inform product decisions.
• Business & Commercial Analysis: Build commercial acumen by examining domain and SSL business performance, exploring underlying trends, and supporting business cases for new initiatives.
• Reporting & Insight: Help maintain and interpret KPI dashboards (Power BI, Looker) tracking product, market, and customer performance.
• Research Support: Contribute to market studies, benchmarking, and ad-hoc analyses that inform roadmap and strategy discussions.
• Innovation: Bring fresh ideas for analyzing markets, understanding customers, and sharpening decision-making processes.

Qualifications

• Enrolled student in Business Administration, Economics, Business Analytics, International Management, Business Informatics (Wirtschaftsinformatik), or a related field.
• Curious and analytical mindset, comfortable working with both qualitative research and quantitative data.
• Confident with MS Office and Google Workspace tools; experience with Power BI or Looker is a plus, and basic Python knowledge is welcome.
• Strong organizational skills and a structured, solution-oriented way of working.
• Strong communication skills with the ability to collaborate across teams and present findings clearly.
• Customer-focused mindset with a genuine interest in product strategy, markets, and overall business performance.
• Fluent in English; German language skills are a plus.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.