IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability.

The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.

This position is based in Berlin , Germany.

IDnow is seeking a Technical Product Manager (f/m/d) to build and scale key capabilities of our Trust Platform—making it fast, easy, and rewarding for both developers and nontechnical users to configure, integrate, and operate identity workflows. You will own critical platform components such as an orchestration/decisioning engine, a no-code visual builder (“Studio”), and the governance layer (versioning, auditability, transparency), while maintaining a best-in-class developer experience through modern 
APIs, documentation, SDKs, and sandbox environments—driving adoption, satisfaction, and scalable delivery.

Key Responsibilities

• Own thOrchestration Engine Ownership: Own the logic/orchestration engine that handles conditional routing, decisioning, and failover mechanisms across verification journeys.
• No-Code Visual Builder: Design an intuitive "Studio interface for non-technical users to create and maintain complex workflows without writing code.
• Governance & Transparency: Deliver high-granularity version control, audit logs, and explainability so customers can trace what happened and why decisions were made.
• Developer Experience (DX) : Optimize DX through state of the art API design, ensuring documentation, SDKs, and sandbox environments are best-in-class.
• Internal Enablement: Act as the primary interface for internal stakeholders (e.g., Solution Engineers, Customer Success Managers) to ensure they can deploy and support custom customer setups efficiently.
• Migration Strategy: Define and drive a migration strategy for existing customers to the Trust Platform, together with Product, Engineering, and Commercial functions—incl. tooling, timelines, customer comms, and risk management.

Preferred Experience

• Proven product management experience, ideally in SaaS / platform products with technical depth.
• Experience building workflow/orchestration, rules/decisioning, or platform configuration products (including reliability concepts like failover).
• Strong understanding of API product management and developer experience best practices.
• Experience delivering tooling for non-technical users (no-code/low-code builders, configuration UIs, admin consoles).
• Familiarity with governance features such as audit trails, versioning, permissioning, and compliance-driven transparency.
• Strong analytical skills and ability to use data to improve user journeys and platform outcomes.
• Excellent communication skills, able to align technical and non-technical stakeholders.

Nice-to-have's

• Experience in identity verification, fintech, or other regulated industries.
• Knowledge of API security, authentication/authorization, and compliance standards.
• Experience executing customer migrations (product + commercial coordination, comms, enablement, deprecation planning).

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.