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Program Manager

United States


•    Manage interconnected projects and engage with senior executives and strategic stakeholders to accomplish the following business objects: 
o    Oversee all aspects of program delivery, including planning, resource allocation, execution, and risk management
o    Run complex, enterprise-level programs that adhere to a client’s strategic alignment 
o    Deliver program-level goals to achieve and maintain cross-project success 
o    Engage with senior stakeholders and executives to align program goals with business priorities
•    Participate in or lead Design Sessions which are used to gather requirements from project stakeholders 
•    Lead steering committee meetings and facilitate communication with all parties involved 
•    Supervise and mentor project managers, technical leads, business analysts, and other team members, providing clear direction, collaboration, and alignment across workstreams
•    Direct and manage D365 F&O programs from inception to completion, ensuring on-time and on-budget delivery of projects
•    Build and maintain strong relationships with key stakeholders and executives, acting as the primary point of contact for the program
•    Collaborate with solution architects and technical teams to ensure D365 solutions are designed and delivered according to best practices and HSO standards
•    Monitor and report on program financials, including budgets, forecasts, and resource utilization, identifying cost-saving opportunities to mitigate financial risks
•    Develop risk mitigation plans and proactively address challenges that may impact project timelines or quality
•    Implement change management strategies to guide stakeholders and end users through the adoption of new systems and processes
•    Identify opportunities for process and people improvements, contributing to the development of program management within HSO

You’re great at… 
•    Overseeing all aspects of program delivery, including planning, resource allocation, execution, and risk management
•    Looking at the big picture to achieve more strategic business outcomes, handling multiple projects/tasks simultaneously 
•    Working closely with clients, stakeholders, and cross-functional teams to deliver comprehensive D365 F&O solutions
•    Understanding change management, aligning program objectives with client expectations and strategic goals
•    Building strategic relationships with clients and partners 
•    Providing input on architecture, integration, and deployment strategies
•    Solving complex problems with creative solutions 
•    Learning new concepts quickly and thoroughly 
•    Promoting the mission and Shared Values of our company

Sound interesting? If so, you’ll have… 
•    Bachelor’s Degree  
•    10+ years of D365 ERP and/or AX implementation experience 
•    8+ years of managing large ERP/CRM projects and development teams 
•    Previous experience in a Lead Consultant or PM role for a D365 implementation 
•    Proven experience in managing multi-million-dollar programs with complex delivery requirements
•    Exceptional leadership and communication skills with a demonstrated ability to influence senior stakeholders
•    Experience with different SDLC project methodologies (such as agile and waterfall) 
•    Demonstrated ability to successfully manage project teams 
•    In-depth financial acumen 
•    Strong understanding of business processes/business process analysis 
•    Software development experience a plus, especially in Java and/or C# 
•    Working experience or knowledge of LCS and or VSTS 
•    PMP certification is highly desirable  
•    Proficiency in MS Project

 

The Perks

We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.

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