Change Coordinator

This posting is for hourly paid logistics employees to apply through.

Change Coordinator II Welweyn Garden City II Hybrid II 12-month FTC

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly 

What is the role?

The Change Coordinator organises and operates the administration, documentation, and coordination of product and process changes across the Automation programme. This role facilitates traceability and communication of engineering changes for multiple products consistently and effectively in line with internal processes and by collaboration with external partners.

What you will do: 

• Support the definition and roll out of hardware change management to achieve the greatest speed and flexibility while maintaining adequate control and record keeping
• Set up and maintain accurate records and logs for deviations, concessions, changes and change actions, leading the hardware change control process while ensuring engineers complete their responsibilities on time
• Prepare input data and documentation for review
• Facilitate communication between stakeholders but does not make technical decisions
• Collaborate closely with others on pre-release preparation and post-release traceability
• Help maintain structured reporting on change activity, including delay tracking and issue resolution
• Escalate gaps in change documentation or stakeholder input to enable resolution.

You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job. 

We'd love to hear from you 

Essential

• Strong communication and coordination skills
• Organised, detail-oriented, and proactive
• A good understanding of change management for hardware and the product development processes
• Ability to work cross-functionally and manage multiple tasks simultaneously
• Comfortable working with engineering and manufacturing stakeholders
• Interest in learning about release and configuration management

Desirable

• Familiarity with work and data management tools like Jira, Confluence, and SharePoint
• Strong understanding of mechanical design fundamentals and practices
• Exposure to Agile or structured development environments
• Familiarity with BOM structures, deviations, or PLM systems
• Experience with document control tools

What we offer you...

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

• A Work from Home policy that sees you in the office typically 40% of your time (depending on project requirements)
• 30 days ‘working from anywhere’ policy 
• Wellbeing support through Apps and an Employee Assistance Programme
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Private Medical Insurance
• 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
• Opportunity to participate in Share save and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees
• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

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