Head of Front-Office Technology & Applications

Role: Head of Front-Office Technology & Applications

Location: London / Europe

About Us

Founded in 2013, GSR is a leading market maker and programmatic trading firm in the fast-evolving world of cryptocurrency trading. With over 200 employees across seven countries, we provide billions of dollars in liquidity daily to cryptocurrency protocols and exchanges. We build long-term relationships with crypto communities and institutional investors by offering exceptional service, expertise, and tailored trading solutions.

GSR works with token issuers, exchanges, investors, miners, and more than 30 cryptocurrency exchanges around the world. In volatile markets we are a trusted partner to crypto native builders and to those exploring the industry for the first time. Our team of veteran finance and technology executives from Goldman Sachs, Two Sigma, and Citadel, among others, has developed one of the world’s most robust trading platforms designed to navigate issues unique to the digital asset markets. 

We have continuously improved our technology throughout our history, allowing for our clients to scale and execute their strategies with the highest level of efficiency. Working at GSR is an opportunity to be deeply embedded in every major sector of the cryptocurrency ecosystem.

The Role

We are seeking a Head of Front-Office Technology & Applications to lead a team responsible for the stability and performance of our trading systems and data platforms. This is a key role, acting as the primary point of contact for traders, ensuring issues are identified and resolved proactively. You will work closely with both trading and technology teams to improve system reliability, optimize performance, and enhance overall efficiency.

Key Responsibilities

• Own and manage the trading applications and data platforms, ensuring reliability, performance, and scalability.
• Be the key contact for traders, working closely to understand pain points and proactively resolve system issues.
• Diagnose and troubleshoot technical problems within the trading stack, escalating to engineering teams where needed.
• Lead and mentor team members responsible for supporting, maintaining, and enhancing trading systems.
• Collaborate across tech teams, ensuring smooth integration between trading engines, order management system, and data platforms.
• Drive automation and process improvement, reducing downtime and optimizing workflows.
• Ensure robust monitoring and alerting, providing traders with real-time insights into system health.
• Partner with business stakeholders to translate trading requirements into effective technology solutions.
• Continuously improve system performance, proactively identifying bottlenecks and inefficiencies.

What We’re Looking For

• Strong technical background in trading systems, ideally within a crypto or high-frequency trading environment.
• Deep understanding of trading applications, market connectivity, and real-time data flows.
• Experience with trading system architecture
• Proven leadership experience, managing teams in a fast-paced trading environment.
• Ability to diagnose and resolve issues quickly, with a proactive, business-focused approach.
• Strong communication skills, able to bridge the gap between traders and technology teams.
• Familiarity with market data, order management systems, and risk controls is highly desirable.

What we offer: 

• A collaborative and transparent company culture founded on Integrity, Innovation and Performance. 
• Competitive Salary with two discretionary bonus’ payments a year.
• Benefits such as Healthcare, Dental, Vision, Retirement Planning, 30 days holiday and free lunches when in the office. 
• Hybrid working pattern in all of our offices from London, New York, Singapore, Zug and Malaga.
• Regular Town Halls and offsites, team lunches and drinks. 
• A Corporate and Social Responsibility program as well as charity fundraising matching and volunteer days.   
• Immigration and relocation support where required.

GSR is proudly an Equal Employment Opportunity employer. We do not discriminate based upon any applicable legally protected characteristics such as race, religion, colour, country of origin, sexual orientation, gender, gender identity, gender expression or age. We operate a meritocracy, all aspects of people engagement from the decision to hire or promote as well as our performance management process will be based on the business needs and individual merit, competence in the role. Learn more about us at www.gsr.io.