Product & Platform Management Associate

Position title: Product Implementation Associate
Division/Entity: Getnet Europe
Department: Product
Location: Edificio Alhambra – Ciudad Financiera, Boadilla

 

ABOUT GETNET EUROPE

Getnet Europe is the European hub of Getnet, driving the company’s expansion across Europe and connecting Iberia with global payment ecosystems. Getnet is the leading fintech provider of payment solutions in Latin America and Iberia. We offer robust, omnichannel solutions that cater to the unique needs of our customers, integrating seamlessly with existing ecosystems while delivering powerful proprietary capabilities.

Our comprehensive suite of services includes payment gateway, in-store and e-commerce acquiring, processing, fraud prevention, financial services and value-added solutions tailored to industries such as retail, food & beverage, health & beauty, hospitality and travel.

In 2025, Getnet processed over €238 billion across 10.5 billion transactions, serving 1.2 million clients. The company ranks as the largest acquirer in Latin America by number of transactions, and among the top 10 globally. Getnet operates across Brazil (as an e-commerce leader), Mexico, Chile, Argentina, Uruguay, Colombia, Spain, and Portugal.

Getnet is built to serve merchants, ISVs, PayFacs, orchestrators, platforms, and the next generation of commerce enablers, connecting technologies and markets through a unified, omnichannel payment experience that boosts performance and drives growth.

 

WHY JOIN OUR TEAM

If you want to shape the future of financial solutions, this is the place!

At Getnet, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.

Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best. Here, your impact matters, your growth is supported, and your experience is designed to help you thrive.

 

WHAT YOU’LL DO

As a Product Implementation Associate, these will be some of the key activities in your day-to-day role:

• Guide clients, partners and integrators throughout the technical implementation of Getnet payment solutions using APIs, SDKs, App2App and other integration mechanisms.

• Analyze client needs, architectures, technical documentation and payment flows to recommend the most appropriate product configuration and integration approach.

• Coordinate across clients, partners, Product, Technology, Commercial and Operations teams to enable smooth implementations from initial discovery through production launch.

• Translate business requirements into viable technical-functional solutions, assessing scalability, customer experience, product capabilities, dependencies and potential implementation risks.

• Act as a product reference point by developing a strong understanding of product capabilities, integration architectures, dependencies and limitations.

• Capture and structure feedback from clients, partners and integrators to identify recurring friction points, gaps and opportunities to improve products and implementation processes.

• Collaborate closely with the Single Entry Point team to improve APIs, SDKs, technical documentation and the overall integration experience.

• Support Commercial teams in client discussions, discovery and solution definition, clearly communicating product capabilities, limitations and value to business, technical and operational stakeholders.

 

WHAT WE’RE LOOKING FOR

We are in search of a Product Implementation Associate to join our team in Boadilla, with the following qualifications and background:

Professional Experience

• 5+ years of relevant experience in the payments industry, with exposure to payment solution implementation, integration or solution definition. (Required)

• Experience working directly with clients, partners or integrators in technical-functional or implementation-related roles. (Required)

• Experience within acquiring, PSPs, payment fintechs, merchant acquiring businesses, payment technology providers or payment solution integrators. (Preferred)

• Experience implementing or integrating payment products, platforms, POS, Android POS or SoftPOS solutions. (Preferred)

Education

• Bachelor’s degree in Computer Engineering, Telecommunications Engineering, Industrial Engineering or another related technical field. (Required)

• Higher vocational qualification or alternative academic background supported by relevant experience in technology, integrations and payments. (Preferred)

Languages

• English at a high professional level, with the ability to communicate in an international environment and work with technical documentation. (Required)

• Spanish at a high professional level. (Required)

• Additional languages. (Preferred)

Hard Skills

• Strong knowledge of core payment processes, including acquiring, issuing, PSPs and PSD2. (Required)

• Understanding of end-to-end payment flows, including authorization, clearing and settlement. (Required)

• Knowledge of EMV, contactless, tokenization and payment security concepts. (Required)

• Understanding of physical payment acceptance solutions, including Android POS, SoftPOS and mPOS. (Required)

• Ability to understand and analyze technical documentation, architectures and integration flows. (Required)

• Knowledge of integrations using APIs, SDKs and App2App mechanisms. (Required)

• Understanding of REST APIs, request/response concepts, webhooks, JSON payloads and API/SDK documentation. (Required)

• Experience using Jira and documentation or work-management tools. (Required)

• Knowledge of omnichannel payments, wallets, alternative payment methods and Network Tokenization. (Preferred)

• Awareness of emerging technologies and trends within the payments ecosystem. (Preferred)

• Familiarity with programming languages such as Java, Python, Go, Ruby or similar, with the ability to interpret code examples without being required to develop integrations directly. (Preferred)

Soft Skills

• Ability to translate business needs into technical-functional solutions. (Required)

• Strong analytical and problem-solving skills. (Required)

• Product and customer-experience mindset. (Required)

• Consultative approach and confidence working directly with clients and partners. (Required)

• Clear communication with both technical and business stakeholders. (Required)

• Ability to collaborate cross-functionally across Product, Technology, Commercial and Operations teams. (Required)

• Curiosity, initiative and a proactive approach to identifying improvement opportunities. (Preferred)

 

Getnet Europe is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

 

OUR OFFER AND BENEFITS

By joining our team, you will enjoy multiple benefits, such as:

• We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care and access to Wellhub.

• We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site.

• We aim to boost your growth with access to self-development programs.

• We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher.

• Getnet is part of Santander Group, one of the world’s leading financial groups, with a presence in more than 22 countries.

 

IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP

If you’re interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.

Want to get to know us better? Visit our website (link)