Senior Infrastructure Engineer

About Gelato

Gelato has created the world’s largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.

At Gelato, we don’t own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It’s smarter, faster, and greener.

With GelatoConnect, our SaaS platform, we’re driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we’re reshaping the print industry to be more efficient, sustainable, and profitable.

Gelato Technology
We own no physical production assets, nor servers, instead our asset is a cloud based connectivity platform that enables world-class on-demand production for e-commerce platforms and applications. This engineered platform needs to provide our customers access to more than 130 production partners in 32 countries and includes production plate design, routing to an appropriate partner, finally linking to logistics’ systems for delivery to the consumer. All this in 72 hours and reaching more than 5 billion people and potential consumers in a smarter, faster, and greener way.

The employed technologies range from backends using PHP and GoLang to mobile apps built natively or with hybrid technology, running on cloud services and with a modern CI/CD pipeline. Designing highly-available, fault-tolerant, cost-effective, scalable systems is our passion. We are using TDD, BDD, DDD principles and patterns, and agile methodology. Designing public API for millions of people, integrating with world-class third-party systems, and solving complex engineering problems (Graph, CAP, etc) are only a small glimpse into the tasks.

About The Position

What you will do

• Innovate and Strategize: Design and implement strategic initiatives that propel Gelato's infrastructure forward, ensuring alignment with our rapid growth and innovation objectives.
• Automate Everything: Be an Infrastructure as Code (IaC) champion, driving automation to streamline processes and enhance efficiency.
• Champion Reliability and Efficiency: Optimize our cloud infrastructure, ensuring maximum uptime, performance, and cost-effectiveness.
• Collaborate for Success: Partner with Engineering to craft resilient cloud applications. Automate deployments, implement robust monitoring and alerting, and solidify our DevOps practices through IaC.
• Embrace Availability: Contribute to our culture of continuous availability by participating in the on-call rotation, demonstrating your commitment to platform excellence.
• Harness the Power of AI: Explore the use of AI to modernize our cloud production platform, unlocking new levels of insight and automation.
• Optimize Through FinOps: Promote a FinOps mindset, ensuring we make conscious, data-driven decisions to optimize cloud costs.

Who you are

• Education & Experience: You hold a bachelor's or master's degree in Computer Science, Engineering, or a related discipline, backed by at least 5 years of hands-on experience in cloud infrastructure, automation, and DevOps.
• Cloud Mastery: You possess deep expertise in major cloud service providers (AWS, Azure, GCP) and a thorough understanding of cloud best practices. You're passionate about building scalable and efficient SaaS platforms.
• DevOps Toolset: You have proven expertise in essential cloud DevOps automation tools like Kubernetes (K8s), Terraform, and Helm. Your experience drives seamless CI/CD pipelines, configuration management, and containerization for our SaaS environment.
• Technical Fluency: You have working knowledge of programming languages like Python and Go, as well as modern platform development and infrastructure automation.
• Problem-Solving & Collaboration: You are an exceptional problem solver, able to navigate complex challenges in fast-paced environments. Collaboration is key to your success as you work to deliver high-quality SaaS products within our production platform.

What it’s like to work at Gelato

We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.

At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. 

Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.