Medicines Management Technician (MMT)

We are looking for a driven and knowledgeable Medicines Management Technician (MMT) to join our forward-thinking NHS primary care team. This is a fantastic opportunity for a registered technician ready to step outside their comfort zone and contribute meaningfully to safe, efficient, and evidence-based prescribing. The MMT will play a vital role in medicines reconciliation, high-risk medication monitoring, repeat prescription management, QOF support, and clinical governance across NHS services. You'll work both independently and as part of a multidisciplinary team—including GPs, pharmacists, nurses, and ICB colleagues—to optimise patient care and prescribing practice.

If who wants to expand their scope and make a meaningful impact on medicines optimisation in NHS primary care. Your role is likely to evolve and adapt to business needs, giving you the chance to take on new challenges, grow your expertise, and develop as a well-rounded healthcare professional.

Although the role is mostly remote, you’ll be well-supported by a team of fellow pharmacy technicians and clinical colleagues. We value connection and collaboration—our strong team ethic ensures that even from a distance, you’ll stay engaged through regular team huddles, online messaging platforms, and MDT meetings. We pride ourselves on maintaining a positive, inclusive, and trusting working environment where everyone feels heard, supported, and empowered.

We are committed to supporting your professional journey and helping you become the best of the best—whether that’s through involvement in audits, governance, service development, or clinical collaboration. If you’re looking for variety, flexibility, and real impact, this is the role for you.

Please note: This is a full-time, hybrid position - requirement is to attend the Euston, London office up to 2 days per month, depending on business needs. Working hours are Monday to Friday, 9:00 AM – 6:00 PM.

WHAT YOU’LL WORK ON

• Medicines Reconciliation and Optimisation
• Medicines Management Enhanced Service: Implement the Medicines Management Enhanced Service Specification and promote cost-effective prescribing practices.
• Prescription Management: Oversee repeat prescription and electronic repeat dispensing (eRD) requests to ensure timely and accurate processing.
• Service Design and Improvement: Contribute to the design and setup of new services aimed at improving medicines reconciliation and prescribing processes. Focus on improving medicines safety and optimising patient outcomes.
• Policy Development and Training: Write and update policies related to prescribing and the prescription process. Make recommendations and provide training/support on new policies and services to ensure continuous improvements in medicines safety and efficiency.
• Collaboration with Clinicians: Establish and maintain effective working relationships with clinicians across the organisation, including pharmacists, GPs, and nurses, to promote safe, cost-effective prescribing.
• Data Analysis: Extract, analyse, and interpret prescribing data, as well as incident reports, to ensure prescribing practices are safe and cost-effective.
• Responding to Queries: Address queries from the Head Office Clinical team, remote clinicians, patients and the Support team in a timely manner.
• Monitoring MHRA Alerts: Actively monitor and respond to appropriate MHRA alerts affecting the service.
• High-Risk Prescribing Areas: Monitor and manage high-risk prescribing, including controlled drugs, antibiotics, and high-risk medicines, ensuring appropriate action is taken to minimise risks.
• Service Improvement and KPIs: Demonstrate the success of interventions and service improvements using KPIs. 
• Collaboration with ICB Pharmacists: Routinely liaise with ICB pharmacists and technicians to ensure key Quality Indicators are met and maintain a high standard of service delivery.

WHAT WE'RE LOOKING FOR

• GPHC Registered Medicines Management Technician with a minimum of 2 years of experience.
• Experience using SystmOne is preferred but not essential—strong IT skills and the ability to quickly adapt to new digital systems are required.
• Effective communication skills, with the ability to interact with a range of healthcare professionals.
• IT literate, with the ability to use digital tools and databases effectively.
• Commitment to continuous professional development and expanding the scope of practice.
• Ability to work autonomously while managing multiple tasks and priorities.
• Self-motivated with strong organisational skills.
• A collaborative team player who can work effectively within a multidisciplinary team.

Desirable:

• Experience in a primary care setting.
• Experience working in a GP practice or within an ICB role.
• Experience in setting up new services and improving existing ones.
• Familiarity with data analysis and interpretation from EPACT (e.g., prescribing patterns, cost-effectiveness).
• CPPE pathway enrolment or relevant CPD in medicines management.
• Experience working within Primary Care Networks (PCNs).

WHAT WE OFFER

• 5% employer pension contribution for 5% employee contribution 
• Life Insurance 4x annual base salary
• Wellbeing programs
• Eye care voucher reimbursement (up to £20)
• Enhanced Maternity, Paternity and Adoption pay
• Up to £80 per calendar year towards noise cancelling headphones