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Team Lead, Subject Matter Experts

Bulgaria

Our mission

Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. 

With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.

Please send your resume in English only.

The Team Lead: Subject Matter Experts is responsible for leading SME team operations and driving the development of high-quality educational content and digital experiments across K-12 and Higher Ed. science, medical, literacy, and mathematics domains. The role combines team leadership, cross-functional project coordination, subject matter oversight, and support for strategic initiatives such as proposals, presales, and external collaborations. This person acts as a key link between SMEs, Product, Design, Unity/Development, and Learn teams to ensure content is delivered accurately, on time, and to a high scientific, pedagogical, and accessibility standard. 

Key responsibilities 

Team leadership and cross-functional coordination 

  • Supervise and coordinate the work of SMEs, managing workloads, priorities, and content quality 
  • Act as the main bridge between SMEs, Product, Design, Unity/Development, and Learn teams to ensure requirements are delivered on schedule 
  • Oversee workflow and ticketing processes, including task creation, follow-up, and final content checks before formal QA 
  • Lead requirement gathering for new content and translate pedagogical and subject-specific needs into clear, actionable tasks 

Content ownership and development 

  • Oversee experiment and content design, review, and technical requirements across relevant domains, including science, medicine, literacy, and mathematics 
  • Review UI/UX, assets, and learning flows to ensure scientific or pedagogical accuracy and alignment with learning goals 
  • Ensure content is designed and reviewed in line with accessibility standards, including WCAG and other relevant educational accessibility requirements 
  • Support the full lifecycle of content and experiment development, from concept through production readiness 

Strategic support and external collaboration 

  • Contribute to research proposals, presales activities, and supporting documentation for strategic partnerships and new business opportunities 
  • Collaborate with academic advisors, researchers, and other experts to ensure content and documentation meet required standards 
  • Prepare and deliver presentations, demonstrations, and supporting materials for internal and external stakeholders when needed 

 

Support for key client engagements 

  • Support large or strategic client engagements where SME input is required, particularly for onboarding, implementation guidance, or resolving subject-specific content questions 
  • Provide expertise to help ensure correct setup and use of experiments and learning content in collaboration with internal platform teams 
  • Track usage and adoption of experiments or learning content for selected institutions and provide reporting when needed 

Skills and competencies 

Leadership and coordination 

  • Strong team leadership and coordination skills 
  • Ability to manage multiple workstreams and priorities effectively 
  • Strong project management and organizational skills 

Communication and stakeholder management 

  • Excellent communication and stakeholder management skills 
  • Ability to work effectively with cross-functional teams, customers, teachers, academic advisors, and external partners 
  • Confidence in presenting projects, reports, and demonstrations to internal and external stakeholders 

Content and product execution 

  • Ability to translate scientific, pedagogical, and customer needs into structured requirements and deliverables 
  • Ability to review content, assets, and product flows for educational quality, subject accuracy, and usability 
  • Good understanding of accessibility requirements, including WCAG or similar relevant standards 
  • High attention to detail and strong quality standards 

Qualifications 

Academic background 

  • Master’s or PhD degree in a relevant field such as Biology, Medical Sciences, Biochemistry, Molecular Biology, Microbiology, Physiology, Education, Learning Sciences, or a related discipline 

Professional experience 

  • Experience in subject matter expert work, educational content development, or digital learning products 
  • Experience coordinating cross-functional teams such as Product, Design, Development, or platform teams 
  • Experience working with multiple subject areas or with SME teams across different domains is strongly preferred 

Additional advantages 

  • Familiarity with workflow and ticketing tools such as Jira or YouTrack 
  • Experience with accessibility standards and inclusive learning design 

What We Offer

  • 💻 Choice of work equipment (e.g., laptop, monitor, etc.)
  • 🇬🇧 English classes (iTalki – $130 monthly)
  • ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)
  • 👶 Newborn bonus (€500 per child)
  • 🧠 Patent remuneration
  • 🌴 Paid leave
  • 🧑‍💻 Remote work in locations without our offices
  • Hybrid work in locations with offices (2 days in-office, 3 days remote)

Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.

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