QA Automation Lead (Fitness Operations)

Company Background

Our client is a fast-growing high-value, low-price fitness operator focused on making fitness more accessible, inclusive, and engaging. Founded in 2014 and headquartered in Greenwood Village, Colorado, the company operates 70+ locations and continues to expand across the U.S. Its current HVLP 3.0 model follows a “mall of fitness” approach, offering members a wide range of fitness and wellness options in one place, including strength and cardio areas, group fitness, studio-style classes, functional training, basketball, racquetball, pools, KidCare, and recovery amenities. Recognized as a Great Place to Work for four consecutive years, our client continues to invest in growth, innovation, and operational excellence while serving everyone from beginners to fitness enthusiasts.

Project Description

Our company is leading a full greenfield rewrite of our client’s platform, designed to support 300+ gym locations, millions of members, and a franchise network across the United States and Canada. The new platform will replace the current third-party dependency for billing and check-in, giving our client full ownership of member data, billing infrastructure, and franchisee governance.

We are looking for a QA Lead / Architect to own the quality strategy, tooling decisions, and agentic QA process across the platform rewrite. This role will define how testing is designed, generated, reviewed, automated, and integrated into delivery across key workstreams such as member management, billing and payments, digital channels, data migration, and integrations.

Technologies

• TypeScript;
• Playwright / Cypress / WebdriverIO
• Claude / Codex / Cursor
• CI/CD pipelines
• REST API testing
• Contract testing
• Webhook validation
• Data validation / migration testing
• Performance and load testing

What You'll Do

• Own the end-to-end QA strategy for the platform rewrite, including process standards, quality approach, and team-wide adoption;
• Evaluate, select, and implement the QA technology stack for a TypeScript full-stack environment, including end-to-end testing frameworks, API testing tools, performance/load testing infrastructure, contract testing approaches, and test data management tooling;
• Design and operate the agentic QA process using Claude, Codex, Cursor, and similar tools to generate test cases, identify coverage gaps, produce test data, and accelerate test authoring across workstreams;
• Define acceptance criteria standards for user stories and workstreams;
• Integrate automated test suites into the CI/CD pipeline with clear pass/fail quality gates for pull requests;
• Design and execute data migration validation, including record-level reconciliation and billing continuity checks;
• Work closely with member management and billing teams to identify edge cases and failure modes around billing state changes, failed payments, and membership lifecycle flows;
• Define and execute performance, load, and regression testing to ensure stability of key platform workflows, including check-in, billing, and API operations;
• Lead QA sign-off at each delivery milestone, reporting on defect status, test coverage, risks, and release readiness;
• Mentor engineers on QA best practices, agentic test generation, and selected testing framework patterns;
• Document QA tooling decisions, rationale, and onboarding standards for future team members;

Job Requirements

• 7+ years of experience in quality engineering, including 3+ years in a Lead, QA Architect or Principal QA role on complex software platforms;
• Proven experience defining QA strategy and selecting QA technology stacks for greenfield, rewrite, or large-scale modernization projects;
• Strong hands-on experience with modern end-to-end testing frameworks such as Playwright, Cypress, WebdriverIO, or similar, with deep knowledge of at least one framework;
• Solid TypeScript proficiency, with the ability to write and review automated test code in a TypeScript full-stack environment;
• Experience designing and operating AI-assisted QA processes using tools such as Claude, Codex, Cursor, or similar to generate test cases, improve coverage, and accelerate test authoring;
• Strong understanding of modern CI/CD pipelines and experience integrating automated test execution as a deployment quality gate;
• Experience with API testing, including REST API testing, contract testing, webhook validation, and integration testing across external systems;
• Experience designing data validation and migration testing, including record reconciliation, sample-based validation, data integrity checks, and billing continuity validation across system boundaries;
• Experience with performance and load testing, including tooling selection, scenario design, and baseline establishment for high-throughput systems;
• Strong written communication skills, with the ability to create clear QA strategy documents, milestone reports, and acceptance criteria for technical and executive audiences;
• Excellent English communication skills, strong ownership, and willingness to support collaboration with a client in the MT time zone when needed;

Nice To Have

• Experience with billing and payment system QA, including recurring billing, payment processor integrations, failed payment flows, dunning logic, and financial reconciliation;
• Familiarity with Zuora, Chase Payment Solutions, Shopify POS, or similar integration testing in sandbox environments;
• Background in multi-tenant SaaS platform QA, including role-based access control, tenant data isolation, and governance policy enforcement;
• Experience with contract testing tools such as Pact or similar for microservice and integration boundaries;
• Familiarity with PCI DSS testing considerations, including CDE scope validation, tokenization verification, and audit log testing;
• Experience with mobile app testing frameworks and approaches for iOS and Android in a hybrid native or web-view context;
• Background in fitness, gym management, multi-location retail, or gym operation systems is a plus;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.