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Solution Architect (ConTech)

Moldova

Company Background

Our client is a U.S.-based company specializing in software solutions for the roofing industry. Its flagship product enables homeowners and contractors to receive instant roofing quotes through an AI-driven platform. The company is dedicated to modernizing the roofing process through innovation, automation, and seamless user experiences.

Project Description

The project focuses on designing and delivering an intelligent voice-interaction system. The solution bridges the gap between digital lead generation and human sales engagement by enabling natural, AI-driven phone conversations with potential clients. The assistant will answer inquiries, schedule appointments automatically, and integrate seamlessly into a well-established SaaS platform for roofing contractors that automates quoting, lead management, and sales operations.

Technologies

  • Gen AI
  • AWS (Lambda, S3, DynamoDB, API Gateway)
  • LLM-based voice automation (OpenAI / Azure Cognitive Services), speech-to-text (Whisper or Amazon Transcribe), text-to-speech (Amazon Polly)
  • Python (FastAPI/Flask)
  • Twilio Voice API
  • GitHub Actions, Docker, Terraform
  • Jira, Confluence, Slack, Lucidspark

What You'll Do

  • Provide technical leadership during the Discovery and Design phases;
  • Define target architecture, integration flows, and deployment approaches;
  • Collaborate with the Business Analyst to translate requirements into technical deliverables;
  • Support AI component selection (LLM, speech recognition, etc.) and prototype design;
  • Ensure architectural alignment with the existing platform;
  • Oversee technical quality during Development and UAT phases;
  • Advise on infrastructure, scalability, and cost optimization best practices;

Job Requirements

  • 8+ years of experience in software architecture and system design;
  • Solid experience with AWS-based microservices, API integrations, and serverless frameworks;
  • Strong understanding of AI/LLM integrations, telephony systems, and communication APIs (Twilio preferred);
  • Proficiency with Python ecosystem;
  • Excellent communication and leadership skills, with the ability to support pre-sales and client workshops;
  • Level of English - from B2 (spoken/written);

What Do We Offer

The global benefits package includes:

  • Technical and non-technical training for professional and personal growth;
  • Internal conferences and meetups to learn from industry experts;
  • Support and mentorship from an experienced employee to help you professional grow and development;
  • Internal startup incubator;
  • Health insurance;
  • English courses;
  • Sports activities to promote a healthy lifestyle;
  • Flexible work options, including remote and hybrid opportunities;
  • Referral program for bringing in new talent;
  • Work anniversary program and additional vacation days.

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