Onboarding Analyst (UK / Bulgaria)

About us:

BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly.

We are a diverse team spread across EMEA, North America, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system. 

We recently secured a strategic investment from Visa through their Visa Ventures arm. This follows our $50 million Series B in December, led by Haun Ventures with participation from Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. The continued confidence from these leading investors has enabled us to accelerate our growth trajectory, and we're looking for smart, ambitious people to help us build the next generation of payments. 

We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces two years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

Due to our expanding business, there is an increased demand for a Compliance Onboarding Analyst to join the Team. The role requires a high level of initiative, as well as expertise in a  FinTech environment and cooperation with corporate and individual clients. This role requires high attention to clients needs, self education and  self organization. This role will form part of our global team, and will work closely with Operations, Trading Team, Sales, and Management.

Key Areas of Responsibilities:

• Manage the onboarding and due diligence process for the Company’s Corporate clients, ensuring adherence to best practices in onboarding, compliance, and risk management
• Oversee the end-to-end Corporate customer application process, including collection and verification of required documentation
• Accurately identify Ultimate Beneficial Owners (UBOs) and Directors of Corporate clients, and gather all relevant details in line with internal policies
• Collect, review, and verify all required documentation for Corporate applications in accordance with company policies and regulatory requirements
• Conduct screening and due diligence checks (e.g. Sanctions, PEPs, Adverse Media), and resolve any potential matches or flags
• Ensure compliance with all relevant laws, regulations, and internal standards, as well as external industry best practices
• Make case-by-case decisions regarding the need for further investigations or escalations, and follow through on appropriate actions
• Perform risk assessments for all customers and follow the company’s approval and escalation protocols
• Identify and suggest improvements to onboarding processes to enhance efficiency, compliance, and customer experience
• Support the onboarding of Private Individuals on the BVNK platform across various products, ensuring processes are applied consistently

What we need from you:

• Fluent in English, with strong written and verbal communication skills
• Minimum 1 year of experience in B2B (corporate) customer onboarding within the payments, fintech, or forex industry
• Previous experience in a fintech or payments environment, with a good understanding of KYC/AML onboarding practices
• Demonstrated experience onboarding clients with complex ownership structures and from high-risk industries
• Proven ability to onboard and manage various legal entity types, including private limited companies, partnerships, trusts, and foundations
• Strong research and analytical skills, with the ability to identify UBOs and assess corporate documentation
• Hands-on experience using Salesforce or similar CRM tools for customer management and onboarding workflow tracking
• Ability to work under pressure in a fast-paced, high-growth environment while maintaining high standards for accuracy, productivity, and compliance
• Comfortable managing multiple onboarding cases simultaneously, with strong organizational and time management skills

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world, in locations such as London and Cape Town, to collaborate with your colleagues 
• An open and creative environment where you can help us define the future of BVNK, it’s culture, and it’s opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.