AML & KYC Operations Specialist

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission:

As an AML Operations Specialist at Bitpanda, your mission is to mitigate money laundering and terrorist financing risks and to ensure compliance with applicable regulations in the anti-financial crime field. You are well-versed in preventing financial crimes which are perpetrated in the cryptocurrency environment, and demonstrate a strong problem-solving mindset.

What you’ll do:

• Perform day-to-day reviews for Source of Funds and / or Source of Wealth (crypto and fiat), oversee customers’ financial activities, spot any red flags on users’ accounts and apply relevant measures. 
• Analyse users’ financial data both related to retail and business customers, as well as user’s explanations and directly interact with the customers to request additional documents that may be needed to assess the origin of their funds / wealth.
• Conduct investigations using variety of tools (i.e. Chainalysis), databases and OSINT, prepare investigation reports and escalate cases to the AMLO, also suggesting if a SAR has to be filed or not.
• Conduct regular transaction monitoring review, in order to assess if a follow-up proof of funds / wealth is needed, taking into consideration the overall customer experience and the adherence to the regulatory requirements.
• Provide insight and recommendations for streamlining and enhancing the various activities related to the Proof of Funds / Wealth and Transaction Monitoring processes.
• Be proactively involved in projects that may be launched to enhance the AML Operations main processes, also with the support of new technologies (e.g. Artificial Intelligence & Machine Learning).

Who you are: 

• At least 2 years of proven success in a similar role, gained in management consulting firms, FinTechs, startups, or VASPs with non-face-to-face customers.
• Strong knowledge of the AML regulation (e.g. the AML Directives, the FM-GwG, the ESAs AML/CFT Guidelines); 
• Knowledge of the cryptocurrencies field, with proven experience in digital assets compliance.
• Knowledge and experience working with at least one investigation tool connected to cryptocurrency transactions (e.g. Chainalysis, Elliptic).
• Comprehensive understanding of all types of financial crime patterns and of the AML / CTF landscape, with proven analytical and problem-solving skills. 
• Preference to work afternoons and evenings (3:30pm until midnight), possibly also on weekends.

What’s in it for you

• We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy 
• Exclusive premiums when trading on Bitpanda
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.