Underwriting Support Technician (6-Month Fixed-Term Contract)

Who we are:

Apollo is a specialised independent (re)insurer, established in 2009, to deliver top-tier products and services to clients, brokers, and capital partners at Lloyd’s. The name "Apollo" was inspired by the achievements of one of its founding investors, Neil Armstrong, the first person to walk on the moon in 1969. Together with Jim Hays, Neil identified an opportunity to create a unique service provider within Lloyd’s.

Since its inception, Apollo has significantly broadened its portfolio of insurance solutions. This includes Apollo 1969’s traditional and specialty lines, ibott 1971’s innovative sharing economy products, and managing agency services at Lloyd’s through our Platform Partner Syndicates. Today, Apollo continues to grow with team of 300 professionals dedicated to fulfilling the company’s mission of enabling a resilient and sustainable world.

“We attract and retain a diverse range of talent by fostering an inclusive, equitable team environment where individuals from all backgrounds have opportunities to grow, succeed, and contribute. We empower our teams to achieve excellence and drive forward-thinking solutions, aiming to enable a resilient and sustainable world.” - David Ibeson, Group CEO

Your Role:

We are looking for a Temporary Underwriting Support Technician to support our ibott team on a 6-month fixed-term contract. This is an excellent opportunity to make an immediate impact, supporting a fast-paced underwriting team and ensuring operational excellence across daily processes.

You will play a key role in maintaining the smooth flow of underwriting activity, from inbox and submission management to premium audits and aged debt follow-up. The role requires strong attention to detail, clear communication, and a proactive approach to managing workload and broker interaction.

What you’ll do:

• Manage the ibott inbox, coordinating the flow of submissions, firm orders, and endorsements, and ensuring accurate electronic filing.
• Support premium audit activity, including regular broker and client chasing, ingestion of activity reports, and recommendations to Underwriters on premium adjustments.
• Monitor and manage aged debt, maintaining accurate records and communicating effectively with brokers to resolve overdue premium.
• Assist with quarterly reinsurance bordereaux processes.
• Deliver general underwriting administration support including underwriting acceptance, reference generation, and other ad-hoc tasks as required.

What we are looking for:

• Proven experience in underwriting support or technical administration within the Lloyd’s or London Market.
• A strong understanding of underwriting processes and documentation, including submissions, endorsements, and policy administration.
• Excellent organisational skills and attention to detail with the ability to manage multiple priorities in a fast-moving environment.
• Confidence in liaising with brokers, Underwriters, and internal teams to ensure timely and accurate delivery of information.

What you will get in return:

Our compensation package is designed to attract top talent. In addition to a fair and attractive salary, this role offers a discretionary bonus and a comprehensive range of benefits, including 31 days of annual leave, a non-contributory pension and private medical insurance.

Our Commitment to Inclusion:

Apollo is a growing and diverse team of empowered and passionate experts who focus on bringing innovation, data driven decision making and collaboration to every relationship and every risk. To meet the needs of a demanding global insurance market, we need a diverse workforce that truly understands the international communities we serve.

That is why we're focused on developing diverse talent at every level; inclusion and diversity means more to us than just chasing a target and we are committed to supporting and celebrating difference. Our people are at the heart of our business which is why we value the diversity of thought and talent of every member of our team.

We offer a range of support and run a programme of events and training that recognise the challenges and opportunities relating to diversity.

Hybrid & flexible working: 

At Apollo, hybrid and flexible working is fully embraced and we do not see the benefit of presenteeism. We understand that no two colleagues are alike, and as such we support the ability to remain agile and achieve a home and work balance to best suit business and personal commitments.

Supporting your application:

Apollo are committed to ensuring an inclusive and supportive recruitment experience for everyone. Our process includes both virtual (Microsoft Teams) and in-person interviews. If there’s anything we can do to make your experience more comfortable or accessible, please let us know.

You can use the following link to share any adjustments or support you may need in advance or on the day Clear Talents

Thank you!

To find out more about our values, ESG strategy and commitment to inclusion please click on the 'Life at Apollo' pack.