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Our innovative approach delivers radical transparency and rewards energy efficiency. With just a few taps, customers can gain a clear view of their energy habits—tracking every hour, unit, and cent of their usage. In 2025, together with PrepayPower, we proudly reached over 350,000 customer connections.
Why Work at Yuno Energy
At Yuno Energy, we believe work should be both challenging and rewarding. Ranked among Ireland’s Great Places to Work, we offer ambitious individuals a dynamic, fast-paced environment with exciting opportunities for growth.
Join us and become part of a dynamic, ambitious team that’s shaping the future of energy.
Billing Specialist
Dublin
Department: Billing
Employment Type: Full Time
Location: Hybrid - Sandyford, Dublin 18
Salary: 36k OTE
As a member of the Revenue Assurance team, the primary responsibility of the Billing Specialist is to ensure complete, timely and accurate billing of customers.
We are looking for a target-driven Billing Specialist to work with the growing Revenue Protection team across the Yuno Energy billing team. This role requires an individual who has the ability to work on their own initiative and develop procedures and processes as the business continues to grow.
We are looking for a target-driven Billing Specialist to work with the growing Revenue Protection team across the Yuno Energy billing team. This role requires an individual who has the ability to work on their own initiative and develop procedures and processes as the business continues to grow.
The ideal candidate will be highly target-driven with strong experience working with Microsoft excel preferably in a utilities billing role. The role will involve a high level of excel based billing work and the successful candidate will be required to improve and streamline the existing billing process
Key Responsibilities
- Ensuring all billing activities are completed accurately and on time.
- Calculation and preparation of customer invoice.
- Setup and management of tariffs on the charging systems.
- Management of the Billing communications process .
- Investigating and resolving exceptional billing queries from customers and other departments internally.
- Carryout analysis and reconciliations to confirm accuracy of processes.
- Liaising with other departments and 3rd parties, to identify and resolve billing issues. Assessing impacts and making recommendations to prevent recurrence.
- Develop and implement new reports to track process performance.
- Calculation and management of customer refunds.
- Liaising with IT and Development departments re billing process improvement.
- Providing an insight of existing processes and potential scope for automation.
- Providing regular reports to the Snr Billing Specialist/Team Lead on all billing activity on a weekly & monthly basis.
- Become a subject matter expert in Gas, Electricity, Broadband and Oil products in order to identify potential gaps in the revenue streams.
- Carryout adhoc activities as needed.
Skills, Knowledge & Expertise
- Proven ability to work to strict targets to achieve individual and team objectives.
- Hold a minimum qualification of a bachelor’s degree (Level 8) or minimum 1 years’ experience is a similar role.
- Strong communication skills and the ability to collaborate with cross-functional teams.
- Proficient in MS Office (Excel, Word, PowerPoint), with advanced Excel skills (pivot tables, VLOOKUP, etc.).
- Excellent analytical, problem-solving, and troubleshooting skills.
- Proven ability to work in a self-directed and organised manner.
- Ability to adapt to a fast-paced environment and manage multiple tasks effectively.
- Experience of working with a Customer Relationship Management (CRM) system would be beneficial.
- Previous utilities experience is preferred with energy supplier experience would be a distinct advantage.
Benefits
- Competitive salary and bonus structure
- Private Pension Contribution Scheme with Zurich Life
- Discounted Health Insurance - Group Scheme with Laya Healthcare
- Employee Assistance Program provided by TELUS Health
- Free Online GP Services via Webdoctor.ie
- Excellent career progression opportunities in a growing company with strong market presence
- Fast-paced, friendly team environment
- Continuous training and development
- Annual leave that increases with service
- Exclusive PrepayPower Staff Tariff
- Modern offices with excellent facilities in Sandyford
- Active CSR, Wellness, and Social initiatives plus great social events
- Refer-a-Friend Scheme
- TaxSaver Travel Tickets & Bike-to-Work Scheme
About Yuno Energy
Since entering the Irish market in late 2023, we’ve been transforming the residential energy sector with a bold mission: to help consumers save energy and money through a data-driven, app-first experience. We are redefining how people understand and engage with their energy.
Our innovative approach delivers radical transparency and rewards energy efficiency. With just a few taps, customers can gain a clear view of their energy habits—tracking every hour, unit, and cent of their usage. In 2025, together with PrepayPower, we proudly reached over 350,000 customer connections.
Why Work at Yuno Energy
At Yuno Energy, we believe work should be both challenging and rewarding. Ranked among Ireland’s Great Places to Work, we offer ambitious individuals a dynamic, fast-paced environment with exciting opportunities for growth.
We are proud to be an Equal Opportunity Employer, committed to treating all employees, customers, and stakeholders with dignity and respect. We value diverse talent and are dedicated to building an inclusive workplace that drives innovation and delivers exceptional services. We encourage applications from people of all backgrounds and experiences.
Yuno Energy is part of the Yuno Group, alongside PrepayPower and firmus Energy. With almost 600 employees and growing, we are shaping the future of electricity, gas, and broadband in Ireland.
Join us and become part of a dynamic, ambitious team that’s shaping the future of energy.
Privacy
By applying for this role, you agree to Yuno Energy processing your personal data for recruitment purposes. We handle all applications in line with our Privacy Notice
You can view our Careers Privacy Policy | Ireland's Newest Electricity Provider - Yuno Energy for more information.
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