Graduate Program Associate

At a glance: 

• Location – New York, USA
• Start Date – August 2025 
• Contract Type – 12 months Fixed Term Contract
• Working Arrangement – Hybrid

Here’s a summary of the role:    

YouGov is offering an exciting 12-month Graduate Programme in our Commercial function designed to give you invaluable hands-on experience in both Data Products and Client Engagement roles, providing a solid foundation for your career in-house. This unique rotational programme offers you the opportunity to experience two six-month placements across YouGov’s Data Products and Client Engagement Management Teams. 

During your time in the Data Products Client Services team, you’ll be an important member of the Data Products team supporting a range of clients subscribing to our suite of syndicated tools. Your responsibilities will include onboarding and guiding client users on YouGov’s products, leveraging those systems to build reports and conduct ad hoc analyses, and delivering analytical insights and recommendations to our customers. You will support YouGov clients ranging from Fortune 100s to fast-growing companies, spanning a variety of industries including Retail, FMCG, Food & Dining, Financial Services, Insurance, Technology, Social Media, Advertising Agencies, and more.   

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):  

Data Products Client Services Key Responsibilities: 

In this role you will be working closely with senior members of the Client Service team to ensure we are driving successful outcomes for our clients. You will gain valuable experience and develop a broad skill set through your on-the-job responsibilities, specifically:  

• Data product fluency: Become knowledgeable in all of YouGov’s tools, gaining a deep understanding of the user interfaces and data, translating that knowledge to our clients   
• Teaching others: Support onboarding and ongoing training efforts with new and existing clients to ensure they are getting the most value out of our data products   
• Analytic application: Design and deliver re-occurring Insights reports to clients addressing their core insight needs, including (but not limited to) Brand Tracking, Market Sizing, and Audience Identification & Profiling  
• Insights discovery & story telling:  Deliver data-driven insights and recommendations, addressing client’s ad hoc business questions  
• Internal collaboration: Partnering with commercial and product dev teams to provide a positive client experience that promotes partnership growth  

Client Engagement Key Responsibilities 

As a Client Engagement graduate program associate at YouGov you will support the Head of Client Engagement and a group of CEM Managers to:   

• Manage client relationships by maintaining communication, understanding their needs, and ensuring smooth service delivery by coordinating with internal teams, often including tasks like scheduling meetings, updating client information, handling inquiries, and resolving issues. 
• Essentially acting as a bridge between YouGov and CEM clients (portfolio of 160+ clients) across a variety of sectors. 
• You will learn how to utilize cross selling and upselling, which will help increase the value of CEM account groups year on year. 
• You will join client calls and learn how to qualify leads more efficiently. 
• You will work with the CEM VP to build up account growth plans for top clients and also contribute to strategic targeting of brands/sectors for marketing to target and develop new business opportunities. 
• You will be collaborating continuously with the research teams to properly scope out projects and pricing for clients  
• Proactively engaging with clients to help build stickier relationships. 
• You will help CRM to maintain excellent CRM records in accordance with YouGov best practice (Salesforce, Gong, etc)  

These are the essentials you’ll need to get an interview:  

• Bachelor’s degree or higher. A degree in a marketing or a research field is a plus (i.e., economics, psychology, business, marketing, market research, analytics, etc.)   
• Strong knowledge of Microsoft Office’s Word, Excel, and PowerPoint  
• An eye for detail and ability to put together accurate deliverables in a timely fashion  
• Ability to uncover client research needs by asking the right questions  
• Appropriate solution & proposal development and collaborative sales experience  
• Excellent grasp of research methodologies and applications to suit client objectives  
• Intellectually curious, with a strong interest in solving problems with data and story telling  
• Enthusiastic, a willing and quick learner with a drive to succeed  
• Service-oriented mentality, with a desire to work in a client facing role  
• Strong communication skills and ability to craft a persuasive narrative   
• Uncompromising attention to detail   
• Ability to manage multiple projects simultaneously  
• Effective team player, eager to collaborate with teammates and clients                                    

It would be great if you had these to, but we’ll support you if you don’t: 

• Prior work experience as a researcher or analyst, or experience of converting data into stories  
• Experience of working on client-facing projects  
• Knowledge of business intelligence programs (ex. Tableau, PowerBI, etc.) 

What to expect from the hiring process: 

• Call with Talent Partner 
• Assessment/Practical Interview 
• Final Interview with the hiring team 

Graduate Programme Overview: 

Our Graduate Programme is designed to accelerate your career and provide a comprehensive foundation for success. Here's what you can expect: 

• 12-Month Development Programme: A structured programme featuring role-specific training and professional skills development to equip you for success. 
• Real-World Experience: Engage in meaningful tasks and projects, gaining hands-on experience from day one. 
• Exposure to Senior Leadership: Benefit from direct interactions with our CEO, graduate sponsor, and functional leaders, offering invaluable insights and mentorship. 
• Comprehensive Support System: Enjoy continuous guidance from the People Experience and Development team, as well as your dedicated line manager. 
• Pathway to Promotion: Successful completion of the programme can lead to a permanent role and promotion, contingent on your performance. 
• Graduate Alumni Network: Stay connected with your cohort and join a vibrant community of programme alumni to support your long-term growth. 

Our programme offers an incredible opportunity to build your skills, expand your network, and shape your career in a supportive and dynamic environment. 

What can we offer you: 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.  

• A cohesive, fun, inclusive and supportive team environment. 
• From day one, you'll have the opportunity to engage with our fast-paced, innovative teams and make meaningful contributions. We encourage innovative thinking, and when combined with our collaborative culture, it creates an enjoyable and inspiring experience for all. 
• A good work-life balance. Because we all work better when we are rested. Your wellbeing is as important to us as your career growth. Access curated resources for your physical, mental, financial, and social wellbeing at your convenience, anytime, anywhere. 
• Exclusive LinkedIn Learning license offering unlimited access to a vast library of high-quality, expert-led training courses that are designed to elevate your skills and foster continuous growth. 
• An extra day off to celebrate yourself – enjoy an additional day to relax and celebrate your birthday. 

• Paid vacation, holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match

Ready to take the first step? Apply now and be part of our next generation of leaders! 

Company Description and Culture 

YouGov is a global online research company, offering insight into what the world thinks.    

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.  

Why join YouGov? 

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. 

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.  

Life at YouGov 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. 

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.  

Equal Opportunity Employer 

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. 

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy