Survey Management - Team Leader (regional)

Job Description

YouGov is looking for a Team Leader (regional) to join our growing Survey Management team. You will be responsible for managing a team who are responsible for the delivery of research projects, as the linchpin between the client facing teams and the operational teams, ensuring surveys run smoothly throughout the project lifecycle.

This is a great position for someone who loves leading and developing a team and has excellent project management and communication skills. You will report to the Head of Research Services.

What will I be delivering?

As part of this role you will:

Be part of the Research Services department, critical to the success of achieving YouGov’s business OKRs for 24/25 

Gain exposure to the three different teams within Research Services (CENX Data Services, Survey Management and YouGov Self-Serve). Offering a wealth of experience and development opportunities.  

Your team will be the interface between Operations and Client Services - project managing the complete lifecycle of the project

Ensure the team is set up to support the client facing teams and liaise with the operational teams.

Coaching and supporting the team with any challenges they may face

Working with our QC Managers, to identify any training needs for the team, or individuals

Have a strong understanding of research tasks – checking links, tables, quotas, populating/ updating charts

Deliver results, meet deadlines and manage time effectively

Test and shape the workflows and processes that feed into this team 

What do I need to bring with me?

Experience of managing a team/ individuals with line management responsibilities

Minimum experience of 4 years in handling project management for research projects

Good knowledge of quantitative research

Excellent organisational skills and attention to detail

Ability to deliver results, meet deadlines and manage time effectively.

The ability to multi-task and handle several projects/ tasks at any one time.

Excellent oral, written, and electronic communication skills in English

Proficient in Excel and PowerPoint

Collaborative, positive, and friendly attitude

Ability to deliver results, meet deadlines and manage time effectively.

Strong attention to detail

We are ideally looking for a confident and proactive person, who is engaged and has a drive to succeed.

 

Company Description and Culture 

 

YouGov is a global online research company, offering insight into what the world thinks.    

 

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.  

 

Why join YouGov? 

 

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. 

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.  

 

Life at YouGov 

 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. 

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.  

 

Equal Opportunity Employer 

 

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. 

 

Data Privacy

 

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