Senior Product Designer

Who we are

CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. 

 

We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few.

 

Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. 

Join us on our journey… Let’s create something awesome, together, today.

About the role and team:

As a Senior Product Designer, you’ll play a key role in leading design strategy and execution across client projects. You’ll take ownership of product design delivery, guiding teams and ensuring high-quality outcomes that meet client expectations and timelines.

You’ll collaborate with colleagues across disciplines and with client stakeholders, applying your expertise in the Product Design Toolkit and user-centred design to deliver impactful solutions. Alongside design leadership, you’ll support and mentor more junior designers, helping them grow their skills and careers.

This is a hands-on role where you’ll lead by doing designing, facilitating, influencing, and championing best practices across CreateFuture and beyond.

What you'll be doing:

• Lead client Product Design projects with autonomy and confidence.
• Mentor and manage junior designers, supporting their development.
• Build strong client relationships, influencing at both craft and strategic levels.
• Facilitate workshops and drive key conversations with stakeholders.
• Lead problem-solving and design decision-making across complex projects.
• Advocate for user-centric design, including conducting user research when required.
• Apply strong design principles and lead design thinking practices.
• Build effective partnerships with stakeholders to deliver successful outcomes.
• Share knowledge, champion best practices, and represent CreateFuture externally.
• Support a culture of feedback and psychological safety within your team.
• Role model CreateFuture’s values and help embed them across the business.

 

We'd love to talk to you if:

• Significant experience as a Product Designer, with a strong portfolio of client work.
• Proven ability to lead design on projects with minimal guidance.
• Strong facilitation and stakeholder management skills.
• Deep understanding of user-centred design and research practices.
• Ability to manage complex, multi-stream design work with confidence.
• Collaborative mindset, with excellent communication skills.

 

What we'll offer you:

At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you’ll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You’ll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. 

Our benefits include:

• Total 35 days holiday (we have flexible bank holidays)
• Comprehensive private medical insurance
• Enhanced parental and adoption leave
• Up to 50% off an electric vehicle
• Pension - matched up to 5%

View our complete list of benefits here.

We create and reinforce a culture that rewards employees’ impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels.

 

Next steps:

Our Talent team aims to respond to all applications within a reasonable timeframe, regardless of whether or not we progress your application.

Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into the role, team and business as a whole, so throughout the process, you’ll meet a few people from our team as well as others from across the business to help you get a well-rounded view of the role and life at CreateFuture.

We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products.