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Operations Intern – Tenant Services & Apartment Management (f/m/d)

Berlin

Here you can find our German speaking jobs.

 

ABOUT US

Wunderflats helps people find fully furnished homes for a month or more, perfect for relocations, family moves, or life transitions. It offers a secure and seamless rental experience across Europe.
Founded in Berlin in 2015 by Jan Hase and Arkadi Jampolski, Wunderflats bridges the gap between verified landlords and carefully vetted tenants. As part of Europe’s housing infrastructure, it helps activate underutilized apartments and support the evolving ways people live and work today.

More than 63,000 apartments are currently listed, and the company employs a team of over 150 people. 

Learn more at www.wunderflats.com. 

You like being on the move, you get stuck in, and you keep a clear head even when several things are happening at once? Then we're looking for you to join our Operations team. As an intern, you'll be the link between our apartments, our tenants, and our internal team – on the ground across Berlin and in the system.

Does this sound like the right next step in your career? We would like to hear from you!

YOUR MISSION

  • Handle tenant communication in German and English – friendly, clear, and solution-oriented
  • Run on-site appointments: apartment checks, condition assessments, move-outs and handovers
  • Take care of key management – from handing over keys on-site to managing them in-house
  • Document and log everything around tenant move-ins and move-outs carefully and traceably
  • Take care of errands whenever things need to move fast
  • Work with our CRM systems and support the digital management of tenancies
  • Use AI tools to get recurring tasks done more efficiently

 

YOUR PROFILE

  • You're reliable, well-organized, and keep track even with a lot going on in parallel
  • You communicate confidently in German and English, written and spoken
  • You're mobile and happy to be out and about across Berlin
  • You're comfortable with digital tools and systems and pick up new ones quickly
  • You have at least 3 months to spare
  • You're up for a varied role where no two days look the same

 

OUR PITCH

  • #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
  • #worklifeinbalance: Our working hours are flexible and family-friendly. Your main working hours are spent in the office, but you are also welcome to work from home from time to time.
  • #personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences.
  • #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
  • #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, detox room, playroom, roof terrace and fruit & drinks on us.
  • #welovetohavefun: Celebrate with us at our annual summer or winter party, and regular after-work gatherings, and power up in our office with yoga, table soccer and table tennis.
  • #morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? Yearly travel ticket? - here you go! - and even more! 

 

*We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.

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When you apply to a job on this site, the personal data contained in your application will be collected by Wunderflats GmbH, which is located at Alexanderstraße 1-3, 10178 Berlin, Germany and can be contacted by emailing people@wunderflats.com. Controller’s data protection officer can be contacted at datenschutz@wunderflats.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under  § 26 BDSG (Bundesdatenschutzgesetz) and Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under Standard Contractual Clauses. You can obtain a copy of the standard contractual clauses by contacting us at datenschutz@wunderflats.com. 

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. They will be deleted in the last 6 months after your application has been fully evaluated. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.