Operations Associate

Operations Associate

At Workwize, we’re revolutionizing how businesses support their global teams. The rise of a global workforce has enabled companies to access a broader talent pool but has also brought logistical challenges, such as local vendor availability, timely laptop delivery, equipment management, and local retrieval and storage.

Workwize’s SaaS platform, integrated with suppliers and warehouses worldwide, simplifies and automates the deployment, management, and retrieval of IT hardware for distributed teams. Currently, Workwize facilitates fast, local deliveries in 100+ countries, supporting the IT lifecycle for over 25,000 users and managing 100,000+ devices globally.

About the role:

Are you an operations-focused professional who thrives on managing projects, optimizing processes, and supporting growth?

Join Workwize as an Operations Associate and play a crucial role in supporting our warehousing operations and managing relationships with our 3rd Party Logistics providers globally.

As part of our Operations team, you will assist in managing warehouse locations worldwide, support the relationship with our 3PL providers, and help define scalable processes that ensure long-term efficiency. This role demands a data-driven mindset, a knack for problem-solving, and a passion for continuous improvement.

At Workwize, we’re on a mission to revolutionize how businesses support their global teams. We’re scaling rapidly to meet global demand, and we need innovative thinkers like you to support our operational expansion.

Key Responsibilities:

Warehouse Operations Support:

• Overseeing the performance and operational efficiency of current warehouse locations.
• Support the identification and implementation of improvements to maximize productivity and reduce costs.

Global Expansion Support:

• Assist in the process of opening new warehouse locations globally, from planning to execution.
• Collaborate with cross-functional teams to ensure seamless integration of new facilities into existing operations.

3PL Management:

• Support the management of relationships with 3rd Party Logistics (3PL) providers to ensure efficient and cost-effective operations.
• Monitor and evaluate 3PL performance, implementing improvements as needed.

Process Development, Optimization, and Documentation:

• Help define, document, and refine workflows to enhance operational efficiency and scalability.
• Create training materials to support the adoption of new processes across teams.
• Analyze and manipulate data to identify trends, correct errors, and optimize warehouse performance.

Skills & Experience:

• Bachelor’s degree in Engineering, Operations, Logistics, or a related field.
• 2 – 3 years of experience in operations, project management, or logistics (internship experience considered). Engineering profiles are also welcomed!
• Proficiency in data analysis and tools like Excel, Tableau, SQL, Power BI, or other analytics platforms.
• Experience with warehouse management systems (WMS) or logistics software.
• Proven track record of managing relationships with 3rd Party Logistics (3PL) providers.
• Demonstrated ability to lead or support global expansion projects.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Excellent communication and interpersonal skills, with fluency in English.

Our Team: Join Workwize and make an impact! We're revolutionizing the way we work and care deeply about our employees' growth and satisfaction. Our diverse team of ambitious professionals, including entrepreneurs, operational specialists, developers, and sales experts, constantly seeks original ideas to reach more consumers and provide top-notch value to our customers. At Workwize, we celebrate individual expression, valuing diverse perspectives and encouraging creativity. We believe in having a great time along the way, fostering a positive and enjoyable work environment. Come unleash your potential with us!

Workwize offers:

• Flexible hybrid work environment.
• Top-notch tools and equipment provided.
• Vibrant, entrepreneurial culture with opportunities for growth.
• Offsites and multi-yearly team bonding events.
• Team lunches and surprise events to keep things fun.