Job Application for Caseworker / Senior Caseworker at Parliamentary Labour Party

Please note that even though the application form states 'Apply for this Job' – you are not applying for a specific open vacancy. By completing this form, you are submitting your CV for consideration for any available staff vacancies in Labour MP Parliamentary offices.

Key responsibilities

Gather relevant information to assist with resolving cases.
Log all cases; monitor progress and ensure all identified actions are taken.
Draft responses to constituents
Ensure records are kept and information managed confidentially in line with the data protection legislation
Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members.
Ensure that each case is dealt with promptly, sensitively, confidentially, and accurately in accordance with the MP.
Assist with surgeries and other meetings follow up as appropriate Liaise with government agencies, voluntary sector, and others to resolve constituency matters.
Take initial action on queries from members of the public, including responding on behalf of the MP as appropriate.
Develop knowledge in specialist areas.
Manage and progress a portfolio of casework appropriately.
Manage a large caseload of complex cases, working in a professional, confidential, caring and sensitive manner.
Ensure that all cases and decisions are properly documented, writing clear concise reports containing analysis of the evidence, explanation of the findings and conclusions, and a robust and appropriate action plan, to include ongoing monitoring and communication procedures where required.

Salary range

Salary range (Caseworker):

Level 1 Executive

London: £25,200 –£40,565
Outside London: £22,605 – £36,744

Salary range (Senior Caseworker):

Level 2 Executive

London: £34,766 – £48,774
Outside London: £29,727 – £46,381

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Why are you interested in working for a Labour MP?

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Why do you want to work as a Caseworker?

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Describe a time when you have had to manage competing priorities and/or a heavy workload. How did you organise your time?

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Equal Opportunities Form

The Labour Party is committed to recruit, retain and develop a workforce that reflects the diverse communities that we serve. The organisation will continually strive to encourage and manage diversity through the development and value of positive policies to promote equality of opportunity for all, ensuring that all existing and prospective members of staff are treated in a fair and equal manner regardless of the employee’s age, disability, gender reassignment, gender identity, marriage / civil partnership status, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

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Caseworker / Senior Caseworker

Key responsibilities

Salary range

Apply for this job

Equal Opportunities Form