Sales Operations Specialist (12 month FTC)

What we’re all about:

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 20 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

IoT… a fancy acronym or a secret code?

The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

Join The Wireless Logic Adventure

The Role:

We’re looking for a Sales Operations Specialist to join our team on a 12-month fixed term contract. This role plays a key part in supporting our Global Sales & Marketing teams, ensuring our Salesforce CRM and integrated systems are maintained, optimized and delivering accurate insights. You’ll help drive sales reporting, pipeline analysis, and CRM data integrity, while also supporting Salesforce users across the business. This is a great opportunity for someone who enjoys data, reporting, CRM systems and working cross-functionally with sales teams.

 Your Daily Quest:🌎

Salesforce & CRM Management

• Maintain and administer Salesforce CRM, ensuring high standards of data quality and hygiene
• Act as the first point of contact for Salesforce queries via Zendesk
• Escalate issues to Level 2 support when required
• Support CRM development updates and system improvements

Reporting & Data Analysis

• Build and maintain reports and dashboards within Salesforce
• Analyse pipeline and revenue data across global regions
• Support the forecast commitment process and monthly reporting
• Combine data from Salesforce and internal revenue documents to provide business insights

Sales & Marketing Performance Tracking

• Work closely with Sales and Marketing teams to track lead performance and campaign ROI
• Support reporting that tracks lead conversion and sales pipeline progression

Business & System Support

• Assist with the global Salesforce integration project
• Maintain the Sales Operations intranet section
• Deliver Salesforce training for new starters
• Work with Finance, Customer Service and Commercial teams to resolve operational queries

Tools & Platforms

You’ll regularly work with:

• Salesforce CRM
• Zendesk
• Microsoft Excel (Pivot Tables, Lookups)
• Power BI
• Microsoft Office

The Secret Sauce:🍨

We’re looking for someone who enjoys working with data, CRM systems and sales teams.

• Experience working with CRM systems (Salesforce preferred)
• Strong analytical and data-driven mindset
• Advanced Excel skills including Pivot Tables and Lookups
• Ability to build reports and dashboards
• Experience working with cross-functional teams

Nice To Have

• Salesforce administration experience
• Power BI experience
• B2B sales or commercial environment experience

Personal Qualities

• Highly organised with strong attention to detail
• Self-motivated and proactive
• Comfortable working with multiple stakeholders
• Strong written and verbal communication skills
• Ability to manage priorities and meet deadlines

Why Come Work With Us?👋

Here’s why we’re confident you’ll love being part of our team:

• 🚀 The chance to join a creative, entrepreneurial company where bold ideas are celebrated.
• 🎓 Full training, ongoing support, and the tools to help you thrive and grow in your role.
• ❤️ We’re a company with heart. We genuinely care about our people and make sure everyone feels valued, respected, and part of the family.

Overview Of Interview Process At Wireless Logic

• Tele Interview – Meet the people team😊
• 1st Interview (Virtual) - Meet your manager 😀
• 2nd Stage (Face to Face) - Meet our leadership🙂

Ok, I'm Interested, What’s Next?🙌

Thank you so much for your interest in Wireless Logic Group, we appreciate the time and emotion that goes into an application.

We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities.

If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.

 

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

 

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

 

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.