Senior Business Analyst (Listing)

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

Your role and impact:

As a Business Analyst at WhiteTech, you will critically analyze business requirements, improve product offerings, and ensure that our e-commerce and payment solutions align with customer needs. Working closely with cross-functional teams, you will contribute to product strategy, optimize workflows, and support the successful implementation of new features.

Your key responsibilities:

• Conduct business analysis for e-commerce, payments, and fintech projects.
• Gather, document, and prioritize product requirements from stakeholders, merchants, and focus groups.
• Identify gaps in current products and propose data-driven improvements.
• Work with third-party providers to integrate gaming APIs, RTP configurations, and bonus systems.
• Provide technical support to internal teams, ensuring smooth product implementation.
• Assist in troubleshooting, testing, and launching new platform features.
• Create technical documentation, including integration guides, user manuals, and knowledge base materials.
• Conduct stakeholder presentations and product training.

Requirements & Skills:

• Bachelor’s degree in Business, Computer Science, Finance, or a related field.
• 4+ years of experience as a Business Analyst.
• Strong understanding of slot game mechanics and RTP models
• Experience working in both B2B and B2C environments.
• Knowledge of business analysis frameworks, project management methodologies, and industry compliance requirements.
• Familiarity with UI/UX principles, especially related to slot game interfaces (Figma experience is a plus).
• Experience with SQL, data analysis tools, and knowledge of API integrations.
• Proficiency in Jira, Confluence, Miro, UML, Google Docs, and Sheets.
• Strong analytical and problem-solving skills.
• Excellent communication skills, capable of working effectively with technical and non-technical stakeholders.
• Understanding of Agile methodologies in game development.
• English level: Upper-Intermediate or higher.

Our recruitment process typically follows these stages:

1. Application screening
2. Interview Stages (2-3 weeks):
   • Prescreening call (40 min)
   • Technical Assignment (up to 6 hours)
   • Technical Interview (90 min)
3. Job Offer
4. Referrals: Employment and Background Check

We offer: 

• Competitive compensation package (commensurate with your experience)
• Access to paid corporate English lessons (through Preply)
• 19 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency

Embrace the opportunity to develop your skills in a cutting-edge fintech environment.

Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!

Let’s build something great together!