KYC Officer

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

The KYC Officer position entails ensuring compliance with regulatory requirements and mitigating financial risks within the financial industry. The job exists to prevent fraud and other financial crimes by collecting, verifying, and analysing customer information. The primary objective of the KYC Officer is to gather accurate and up-to-date customer data and conduct thorough due diligence checks. 

Requirements:

Must skills:

• Knowledge of English (B2+);
• Documentation management skills;
• Attention to details;
• Investigative skills.

Nice to have skills:

• Knowledge of KYC process and regulations;
• Other languages (DE, GR, BR, etc.);
• Time management skills;
• Communicative skills;
• Analytical skills.

Responsibilities: 

• Conducting customer due diligence (CDD) and enhanced due diligence (EDD).
• Reviewing and examining customers documentation, such as identity documents, proof of address documents and proof of payment methods ownership to ensure compliance with KYC requirements.
• Assessing and analyzing customer transactions and activity patterns to identify potential money laundering or suspicious activities.
• Investigating and resolving any discrepancies or inconsistencies in customer information or documentation.
• Collaborating with internal teams, such as support, compliance, fraud and risk.
• Keeping up-to-date with changes in KYC regulations and guidelines.
• Utilizing relevant technology systems and software for KYC processes.

We offer excellent benefits, including but not limited to:

• Snacks in the Office;
• 24 days of vacation per year;
• 6 days of paid sick leave
• Attractive office location and facilities;
• Medical insurance;
• Breakfasts and lunches in the office (partially paid by the Company);
• Languages classes (partially paid by the Company);
• Social Club of the Company;
• Birthday, wedding and newborn gifts.

Your potential + our support = success. Let’s make it happen!

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