Phone Support Agent (Danish Speaker)
At WeDoSupport, we donโt just manage services โ we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clientsโ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. Weโd love to have you with us.
๐ผ Your Shift
Working Hours: 23 PM - 09 AM (Night Shift)
โ Main Responsibilities:
- Helping customers via phone, email & live chat โ mostly in Danish
- Solving inquiries with care, precision & a human touch
- Understanding client needs & recommending smart solutions
- Going above & beyond to wow our customers
- Collaborating with your team to improve how we do things
โ Requirements:
- ๐ฉ๐ฐ๐ฌ๐ง Fluent in Danish & English (written + spoken)
- A go-getter who thrives on helping people (and enjoys a bit of sales too!)
- Excellent communication & problem-solving skills
- Detail-oriented with a proactive attitude
- Experience in customer support? Even better!
โ Why join us? We offer:
๐ฐ Up to 50% monthly bonuses;
๐ด 24 days of vacation per year;
๐ค 6 days of paid sick leave;
๐ Language classes (partially paid for by the Company);
๐ Birthday, wedding, and newborn gifts;
๐ก Career growth opportunities (promotion to Mid and Senior agent);
Your potential + our support = success. Letโs make it happen!
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