Customer Support Agent (German Speaker)

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

WeDoSupport is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

Now we're looking for a German & English speaking Customer Support Agent to join our team and make his own contribution to our products.

📍 Please note: This is a full-time, office-based position that requires your full presence at our brand new office in Belgrade. Remote or hybrid work arrangements are not available for this role.

✅ Responsibilities:

✔️ Providing support in German by email and Live chats;

✔️ Processing with great attention to details and content;

✔️ Identifying clients' needs and proactively proposing solutions;

✔️ Focusing on customer expectations and satisfaction;

✔️ Working closely with our team to improve and establish the necessary processes.

✅ Qualifications:

✔️ Proficiency in German and English, both written and spoken;

✔️ Proactive person with good support/sales skills;

✔️ Strong communication and negotiation skills;

✔️ Attention to detail;

✔️ Previous experience as a support agent will be considered an advantage.

🌟 Why WeDoSupport?

We’re building something special in Belgrade! You can expect a modern work environment, strong company culture, and exciting growth opportunities from day one. We're committed to creating a workplace that’s rewarding, inclusive, and full of potential—with more perks to be unveiled very soon!

📢 Ready to grow with us? Apply now and become part of our journey!

Your potential + our support = success. Let’s make it happen!

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