Sales Agent- Croatian Speaking

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

As a Sales Agent, you will play a crucial role in assisting our players by making outbound calls to drive activity, retention, and reactivation.

What We’re Looking For:

• A vibrant enthusiasm for customer service and engaging directly with players.
• Confidence in starting conversations and promoting our products, sites, and promotions.
• A strong desire to achieve and exceed targets daily.
• Native Croatian speaker with fluent English.
• Experience or understanding of the Casino and/or Sports Betting industry is a plus.
• Goal-oriented and motivated to reach new heights.

Your Responsibilities:

• Make daily outbound calls and follow-ups to players.
• Support new and existing players, ensuring their experience is seamless and enjoyable.
• Actively promote our site, products, campaigns, and entertainment options.
• Collaborate with your team leader to meet and exceed targets.
• Work closely with internal departments, including Payments, Risk, VIP, and Customer Support.

Benefits: 

• Working in a dynamic European company.
• 24 workdays of paid vacation.
• 6 days of sick leave.
• Friendly team.
• Lots of opportunities for education and development within the company.
• Official employment and full medical insurance.
• Competitive salary and attractive bonus scheme.
• Birthday, wedding and newborn gifts. 
• Fruits and snacks available in the office.
• International corporate parties, great team-buildings, events and activities.

Your potential + our support = success. Let’s make it happen!

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