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Customer Support Agent with Turkish

Limassol, Cyprus

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

Are you fluent in Turkish and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport!

✅ Main Responsibilities:

✔️ Deliver exceptional support to our customers via email and live chat, primarily in Finnish.

✔️ Process inquiries with attention to detail and content.

✔️ Proactively identify clients' needs and suggest effective solutions.

✔️ Prioritize customer satisfaction by exceeding expectations.

✔️ Collaborate closely with our team to enhance and streamline processes.

✅ Requirements:

✔️ Proficiency in both written and spoken English and Turkish.

✔️ Proactive attitude with a knack for customer support and sales.

✔️ Excellent communication and negotiation skills.

✔️ Strong attention to detail.

✔️ Previous experience in a support role is advantageous.

✅ We Offer Incredible Benefits:

💻 Learning and development opportunities with challenging tasks.

📝 Official employment in compliance with Cyprus and EU laws, including family member registration.

✈️ Comprehensive relocation package, covering tickets and a two-week hotel stay.

🏋️‍♂️ On-site company fitness corner for employees.

📚 Language skills development program with partial compensation for classes.

🎁 Special birthday celebration gift.

🏝 Generous 24 days of annual vacation for proper rest.

🍲 Enjoy breakfasts and lunches in the office, partially covered by the company.

Ready to embark on an exciting career journey with WeDoSupport? Apply now and be part of our dynamic team dedicated to customer satisfaction and excellence!

Your potential + our support = success. Let’s make it happen!

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