Portuguese Customer Support Agent

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

Are you fluent in Portuguese and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport!

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✅ Main Responsibilities:

• Communication with customers through online-chats, e-mails

• Maintain prompt and empathetic attitude towards customers

• Acknowledge and resolve customers’ complaints

• Knowing our products inside and out so you can answer the questions

• Ensure satisfaction of the customer and provide professional support for customers

✅ Requirements:

• Proficiency in both written and spoken Portuguese and English.

• Proactive attitude with a knack for customer support and sales.

• Excellent communication and negotiation skills.

• Strong attention to detail.

• Previous experience in a support role is advantageous.

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✅ Why join us? We offer:

• Working in dynamic European company

• Decent Remuneration

• Flexible work hours (shifts)

• Ability of career and professional growth within the company

• Corporate events, team buildings

• International team

Your potential + our support = success. Let’s make it happen!