Customer Support Agent (French Speaker)

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

WeDoSupport is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

Now we're looking for a French & English speaking Customer Support Agent to join our team and make his own contribution to our products.

Responsibilities:

✔️ Providing support in French by email and Live chats;

✔️ Processing with great attention to details and content;

✔️ Identifying clients' needs and proactively proposing solutions;

✔️ Focusing on customer expectations and satisfaction;

✔️ Working closely with our team to improve and establish the necessary processes.

Qualifications:

✔️ Proficiency in French and English, both written and spoken;

✔️ Proactive person with good support/sales skills;

✔️ Strong communication and negotiation skills;

✔️ Attention to detail;

✔️ Previous experience as a support agent will be considered an advantage.

Why WeDoSupport?

• Up to 50% monthly bonuses;
• Snacks in the Office;
• 24 days of vacation per year;
• Paid sick leave;
• Attractive office location and facilities;
• Private health insurance;
• Breakfasts and lunches in the office (partially paid for by the Company);
• Language classes (partially paid for by the Company);
• Social Club of the Company;
• Birthday, wedding, and newborn gifts;
• Team-building events and activities;
• Career growth opportunities (promotion to Mid and Senior agent).

Your potential + our support = success. Let’s make it happen!