Group Aftersales Business Support

There has never been a more exciting time to join the world of mobility!  The automotive industry will change fundamentally by 2030: electric drive and fully-networked transportation with autonomous drive will determine how we move around in future. With the Group strategy “NEW AUTO – Mobility for Generations to Come”, the Volkswagen Group is a significant driver of this transformation. 
Volkswagen Group Ireland (VGIE) is wholly owned by Volkswagen AG, the largest automotive company in the world with many of the most iconic automotive brands. In Ireland, we are the national sales company of six brands - Volkswagen, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles. Our combined share of the Irish automotive market is 25%. 

Group Aftersales Business Support
Volkswagen Group Ireland
Full Time (4-day week option considered) | Dublin | Hybrid Working Model

Are you highly organised, detail-driven, and looking for a diverse role within a collaborative, team? Volkswagen Group Ireland is looking to appoint a to a critical business support role in our Group Aftersales Team.

With exposure to senior stakeholders, all business departments and external partners, this position is ideal for someone who thrives on structure, is effective at prioritizing, takes pride in accurate execution, and has strong communication skills.

Key Responsibilities

• Manage day-to-day operations for the Group Aftersales Director, including emails, diary management, travel management, processing expenses and leave tracking for the front-line management team.
• Ensure professional and consistent communication across internal and external stakeholders, including the VWPC dealer network.

• Ensure proactive executive support to the Director and the Front-line management team.

• Co-ordinate compliance requirements for internal policies (MSoR), product (PCMS) and environmental (ECMS) regulations, and annual ISO audit requirements across multiple functions.

• Assist in the Head of Technical in the preparation and submission of regulatory and environmental reports in line with business requirements.

• Liaise with stakeholders across the business including at Group level and all our Brands, our Dealer Principals, factory colleagues (OEMs) and external partners.
• Co-ordinate/prepare presentations and documentation for key meetings including Board of Management, Supervisory Board, Annual Conference and various Dealer Council meetings throughout the year.
• End-to-end organisation of GAS Annual Dealer Conference, regular Dealer Council meetings and supporting the preparation, planning and attendance at WorldSkills, along with ad hoc meetings as required.

What You’ll Bring

• Proven ability to work with discretion and confidentiality
• Excellent interpersonal and communication skills – both written and verbal
• A structured, proactive working style and exceptional attention to detail
• Strong MS Office skills (especially Excel, Outlook, Word)
• Professional and collaborative, with a natural ability to build trust across functions

Additional Information about the role

• Full-time role but consideration will be given to a 4-day week option
• Based in Dublin with hybrid working option
• Reports to Director of Group Aftersales
• Involves regular interaction with multiple internal stakeholders and external partners

Why join us?
At Volkswagen Group Ireland, we believe our people are our greatest asset. You’ll be joining a purpose-driven, inclusive and high-performing team that supports flexibility, development, and a strong sense of belonging. We offer a competitive salary, benefits, and the opportunity to make a tangible impact on the employee experience in our Company.

Ready to drive your career forward with Volkswagen Group Ireland?
We’d love to hear from you. Apply now and help shape the future of mobility with us.

Fair Processing Notice

Where your application relates to a role at Volkswagen Group Ireland Limited (‘VGIE’), VGIE will be the data controller in that regard, and your personal data will be processed for the purposes of your job application. Your personal data is processed in line with VGIE’s legitimate business interests as a data controller, as the lawful basis. Where you have applied for a role with a dealer, that dealer will be the data controller in respect of your application. Your personal data will only be held for a period of 60 days, once a decision has been made on your application. VGIE is an equal opportunities employer and does not discriminate against race, gender identity or expression, age, colour, marital status, religion, sexual orientation, genetic information, or any other characteristic protected by applicable laws, and regulations. You have a number of rights as a data subject – to exercise them e-mail privacy@vwgi.ie. For all further information on how your personal data is processed, read our Candidate Privacy Notice.