Policy and Public Affairs Analyst

viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music, comedy to dance, festivals to theater -- viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.

Viagogo is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want viagogo to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

Job Description:

The International Government Affairs team is seeking a Policy and Public Affairs Analyst to support the company’s government relations and regulatory engagement function across markets worldwide. This is a global-scope role based in Limerick, Ireland, reporting directly to the Head of International Government Affairs.

The team operates at the intersection of competition law, consumer policy and digital markets regulation across the EU, UK, Latin America and Asia-Pacific. The Policy Analyst will provide the research, monitoring and drafting infrastructure that allows the government affairs team to focus on direct engagement with legislators, regulators and competition authorities. This is not a junior administrative role: the successful candidate will produce outputs used directly in parliamentary submissions, regulatory filings and briefings to government officials.

Key Responsibilities:

• Monitor legislative and regulatory developments across 20-plus priority markets, flagging material developments to the relevant GA lead within 24 hours and maintaining a live risk register for C-suite distribution
• Draft and edit policy documents, parliamentary submissions, position papers, MEP briefings and correspondence under the direction of the Head of Government Affairs and regional Government Affairs managers
• Maintain and develop the team’s stakeholder database, tracking contact history, engagement activity and relationship status across government, regulatory and parliamentary contacts globally
• Support preparation for European Parliament meetings, European Commission briefings, parliamentary committee appearances and regulatory hearings, including research packs, talking points and leave-behind materials
• Coordinate cross-market data collection and analysis to support regulatory arguments, including market share analysis, pricing data and consumer research
• Maintain and version-control the team’s model bill across jurisdictions, tracking adaptations for use in EU, UK and LATAM legislative processes
• Build and maintain a consolidated regulatory evidence bank, ensuring research assets are deployment-ready for submissions and media engagement at short notice
• Liaise with Legal, Compliance and Commercial teams to ensure Government Affairs outputs are accurate and aligned with business position
• Produce weekly and monthly horizon-scanning digests for internal distribution to senior leadership and relevant commercial teams

Position Type and Expected Hours of Work:

• This is a permanent, full-time role. Core hours align with Irish business hours.
• Periodic travel to Brussels, London and other markets required for stakeholder meetings, parliamentary engagement and team summits.

Qualifications and experience:

• 3 to 5 years’ experience in policy, regulatory affairs, parliamentary affairs or public affairs research. Backgrounds in public affairs agencies, in-house policy teams at technology or platform companies, parliamentary or Oireachtas research, or Brussels-based EU affairs roles are all well-suited to this position.
• Demonstrable drafting experience across policy documents, regulatory submissions, parliamentary briefings or position papers. Candidates should be prepared to share examples of their written work.
• Strong analytical capability — comfortable working with both quantitative data (market data, economic analysis) and qualitative policy analysis across multiple jurisdictions simultaneously.
• Degree in law, political science, economics, public policy, European studies or a related discipline.
• Highly organised with strong workload management skills; able to handle multiple concurrent briefs across different markets and regulatory timelines without close supervision.
• Comfortable operating in a small, fast-moving, fully remote team with a high degree of autonomy and a low tolerance for process overhead.
• Genuine interest in and curiosity about live events, digital markets and consumer regulation, candidates who engage with the subject matter beyond the technical brief will thrive.

Desirable:

• Familiarity with EU institutional processes, including European Parliament committee work, European Commission consultations and the trilogue process.
• Knowledge of UK parliamentary procedure, including select committee processes, written questions and stages of primary legislation.
• Experience in digital markets regulation, platform regulation, consumer law or competition policy.
• Second European language — French, German, Spanish or Portuguese most useful given the team’s market footprint.