Account Manager

What we do:

Vertice was launched in 2022 to build a new way to manage SaaS and cloud spend. One that’s fair, totally transparent, and designed for modern businesses. Today, Vertice manages over $3.4 billion in spend for hundreds of customers in over 30 countries. We are headquartered in London with offices in New York, Brno, Sydney, Johannesburg and Singapore.

And we’re just getting started. Founded by successful serial entrepreneurs Roy Tuvey and Eldar Tuvey, Vertice has been on an incredible growth trajectory, with a remarkable 13X revenue growth in two years which has resulted in us being named as 2025’s fastest-growing startup by FTs Sifted. Following our Series C investment round, we have secured over $100 million in funding from leading investors including Bessemer Venture Partners, 83 North and Lakestar, and are expanding our reach across regions and product lines.

Are you ambitious? Do you want to make an impact and be part of a highly talented and driven team? Come and join us on this journey to build a new way to manage technology spend and simplify procurement.

Responsibilities:

As our first US Account Manager at Vertice, you will set the bar for operational brilliance within our US Sales organisation by cultivating and implementing strategies to expand accounts efficaciously. Externally you will likely be working closely with C-suite stakeholders and internally you will report into our VP of Sales in the US. You’ll be focusing on retention and upselling to our US customers so they achieve great value from our product.

• Participate in the end-to-end existing customer relationship – ensuring customer retention, renewal and up-sell/cross sell of the entire Vertice portfolio.
• Accurately maintain forecast of your territory and communicate any retention risk to internal resources in order to develop resolution strategies.
• Ensure customer satisfaction and delight through leveraging our product solutions to solve/support customer business priorities.
• Prospect heavily within your install base of accounts and create net-new sales pipeline.
• You will work closely with the Customer Success and wider Sales team through the customer lifecycle, from onboarding through to renewal and beyond.

Requirements:

• 7+ years commercial experience.
• ‘Individual Contributor’ mindset - you are happy to be hands-on and be the start of a new function at Vertice. 
• Ideally you will have ambition to expand this part of the business in future.
• Experience working in a competitive category, where every renewal is a potential competition.
• You have worked with a range of customers, particularly enterprise and mid-sized.
• Demonstrable track record of repeatedly meeting and exceeding quota and net revenue retention goals.
• You are a clear, confident and compelling communicator — in writing, in conversation and in front of customers.

Nice to haves:

• You have experience in companies selling Sales tools or similar, particularly if you were not the market leader.
• Experience working in a SaaS company or fast growing start-up.
• You are resourceful, scrappy and creative — if a playbook doesn't exist yet, you go figure it out and build it.
• Superb listening skills and the ability to dig deeper to uncover the customer’s true objectives.
• Demonstrated ability to conduct compelling presentations to senior customer stakeholders.

Why join Vertice?

• Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS.
• Work with passionate and talented teams that value your contributions and expertise. 
• Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity. 
• Share in our success with equity options.

Final things to note

Vertice is an equal opportunities employer, although you must be legally able to work in the US, and any data you provide us will be stored and disseminated in accordance with Vertice’s privacy policy.

We like to deal directly with our candidates so no agencies please!

If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!