Technical Writer
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
As a Technical Writer, you will create clear, accurate, and user-focused documentation for our software products. Working closely with developers, testers, and support engineers, you will turn complex technical knowledge into content that real users can act on — from step-by-step procedures and conceptual overviews to PowerShell and API reference docs. A key focus of this role is developing user guides and PowerShell reference documentation for Veeam Explorers, with an emphasis on database protection workflows.
What You’ll Do
- Maintain documentation for currently supported versions and update documents based on feedback from the support team and customers
- Maintain and database lab environments to test and ensure the accuracy of created documentation
- Leverage AI tools to improve technical writing practices: content authoring, requirements and feedback processing, content quality assurance, etc.
- Prepare documentation for publication in supported formats (HTML, PDF)
What You’ll Bring
- Excellent written and good spoken English
- Experience as a technical writer in a software/technology company
- Good grasp of IT terminology, a good understanding of basic IT technologies
- Experience documenting PowerShell, REST APIs, or databases (basic SQL/queries and common DB commands)
- Confident use of command-line tools
- Ability to obtain information from various sources, structure information and explain complex concepts in an easy and comprehensible way
- Advanced user of Microsoft Windows
- Experience with image editing software (SnagIt or similar)
- Experience with version control systems (Git)
Bonus Skills
- Power user experience in Linux and other non-Windows OSes
- Experience working with HTML/CSS/XML and Markdown
- Experience in the virtualization and backup areas
What You’ll Get
- 25 vacation days, 4 sick days, 21 paid medical leave days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Premium private medical insurance for employees and dependents
- Daily meal vouchers for restaurants and groceries (180 CZK per working day)
- Flexible cafeteria platform with thousands of lifestyle benefit options
- Multisport Card for gym and wellness, with family add-on options
- Annual public transport reimbursement up to a set limit
- Corporate mobile plan with optional family tariff
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If the applicant is permanently present outside of the Czech Republic, Veeam reserves the right to refuse to consider the application for a job.
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