Employee Relations Manager
Job Summary: We are seeking a highly skilled and experienced Regional Employee Relations Manager to join our team. This role is pivotal in managing employee relations across multiple countries, ensuring fair and consistent treatment of employees, and fostering a positive work environment. The successful candidate will work in deep partnership with local, market-aligned HR Managers/Directors to support business leaders in setting the right expectations for their employees.
Key Responsibilities:
- Grievance Management: Handle employee grievances promptly and effectively, ensuring a fair resolution process.
- Investigations: Conduct thorough and impartial investigations into employee complaints and concerns, maintaining confidentiality and integrity throughout the process.
- Performance Improvement Plans: Manage escalated performance improvement plans, providing guidance and support to both employees and managers.
- Advisory Role: Advise business leaders on best practices for employee relations, helping them set clear and achievable expectations for their teams.
- Cross-Country Collaboration: Work with employees in multiple countries, understanding and respecting cultural differences and local employment laws.
- Partnership with HR Managers: Collaborate closely with local HRBPs to ensure alignment and consistency in employee relations practices across regions.
Skills and Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field.
- Proven experience in employee relations, preferably in a multinational organisation.
- Strong knowledge of employment laws and regulations in various countries.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information with discretion.
- Strong problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- Experience working with remote teams.
- Fluent in English.
- Certification in employee relations or human resources.
- Experience with All Voices employee relation platform is a plus
We offer
- Private medical insurance for you, one adult dependent, and your children
- Meal tickets
- Private pension plan
- Life insurance
- Vision reimbursement
- Annual leave and additional vacation days based on tenure
- Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
- Veeam Care Days – additional 24 hours for your volunteering activities
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program
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