Site Experience Specialist
Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.
With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.
The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps
and data are protected and always available.
Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.
As the Site Experience Specialist you are responsible for smooth and flawless operations and management of the Tempe, AZ office. You are the go-to person working closely with management, employees, vendors, and more.
Responsibilities
- Controls office operations by greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons, per their needs
- Ordering inventory, stocks and ensures enough stock of all critical and non-critical supplies
- Collect, sort, distribute and prepare mail and deliveries
- Coordinate badge pics and places request into ServiceDesk for IT to complete, responsible for badge and visitor log book
- Fosters courtesy, helpfulness and teambuilding with internal team members
- Works with the building property management to ensure consistency relative to general maintenance of the office space
- Assists HR & Facilities Director on facilities matters
- Coordinates with the Facilities Manager to track space occupancy
- Ensures the reception area and the meeting rooms are tidy and presentable
- Answering and directing incoming calls while responding to customers questions over the phone
- Processing invoices, sorting incoming and outgoing mail, keeping appointment calendars, and giving messages to staff and management in other parts of the building
- Giving instructions and ensuring excellent performance of day porters
- Ensures timely and correct submission of vendors invoice; maintain records of invoices received and sent for payment
- Assists in special projects with various organizational teams
- Organizes, plans, and manages various office events, meetings including special celebrations and training events as directed
- Assists in the updating of the company’s intranet site
- Communication
- Adaptability
- Decision-Making
- Quality Orientation
- Initiating Action
- Collaborating
- Technical/Professional Knowledge & Skills
- Customer Focus
- Applied Learning
- 1+ years of experience in office or facilities management
- Proficient in MS Office Suite
- Experience in office floor planning and space restacking/reconfiguration is a plus
- Friendly, enthusiastic and professional appearance and demeanor
- Demonstrates responsibility and accountability
- Great people skills and ability to deal with a high volume of visitors and employees
The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.
United States of America Pay Range
$43,000 - $61,400 USD
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
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