Senior Quality Engineer, Fleet Operations

Ever wanted to tell people, “Yeah, I helped launch the future of transportation”? Well, here’s your shot. At Vay, we’re flipping the script on mobility with Remote driving—delivering cars to customers with zero hassle and zero driver inside, offering a unique by the minute car rental service. We’re already live in Las Vegas, and trust us, we’re just getting started.

Our journey so far since our launch in 2018:

Revolutionary remote driving tech- We built the world’s first commercial remote driving product.

Breaking boundaries across continents- First to roll out vehicles in both Europe and the USA on public roads without a human being inside & one of only two companies in the States operating a commercial driverless service.

Vegas fleet on the rise- Our vehicle fleet is scaling fast, from 20 to 100 cars in Las Vegas. We’re just getting started!

Watch our CEO, Thomas von der Ohe, deliver a live news segment on CNN - VayDrive 

Discover what drives our culture- Explore our core values

Why this role is awesome: 

As Senior Quality Engineer, Fleet Operations, you'll play a hands-on and high-impact role ensuring the safety, reliability, and quality of Vay’s cutting-edge fleet of remotely operated vehicles and remote driving stations in Las Vegas. This isn’t a behind-the-scenes quality role, you’ll be on the frontline solving complex, cross-functional issues and directly influencing how our technology performs in the real world. You’ll be empowered to own quality outcomes end-to-end, bridging the gap between operations and engineering, and playing a key part in scaling a first-of-its-kind commercial remote driving service.

What you'll be driving:

• Fleet Readiness: Own the vehicle and station release process, ensuring each asset meets rigorous quality and safety standards after maintenance or bring-up.

• Root Cause Investigations: Lead detailed investigations into cross-functional hardware/software issues with onsite operations and global engineering teams.

• Corrective Action Implementation: Develop, test, and institutionalize robust corrective and preventive action plans to eliminate recurring issues.

• Process Ownership: Establish and continuously improve quality control checkpoints (QCPs), vehicle release workflows, and technician procedures.

• Documentation: Create work instructions, troubleshooting guides, service bulletins, and quality alerts to support field operations.

• Fleet Reliability Metrics: Monitor and act on quality KPIs (e.g., issue recurrence, First Time Yield, vehicle downtime) to drive data-informed improvements.

• Cross-Team Collaboration: Partner closely with engineering, procurement, and integration teams to improve product quality, serviceability, and overall fleet performance.

• Lessons Learned Integration: Ensure field findings are formally captured and fed back into product design, service practices, and technician training. 

What are we looking for: 

• Mindset:

  • Radical Ownership: You own the outcome, drive solutions, and follow through, no matter what.

  • Detail-Oriented & Process-Driven: You see the small details that make big differences in quality.

  • Problem-Solving Obsessed: You dig deep until root causes are found and solved for good.

  • Resilient & Fast-Moving: You push forward through ambiguity and challenges with tenacity.

  • Collaborative & Focused: You know how to work under pressure with other top performers.

  Technical Skills:

  • Root Cause Mastery: Proven experience in diagnosing complex electronic and mechanical system issues.

  • Data-Driven: Proficient with tools like JMP, Minitab, JIRA, and AI-based analysis tools to drive insight and decisions.

  • Engineering Depth: Strong mechanical or electrical engineering fundamentals to tackle both hardware and software problems.

  • Modern Quality Tools: Experienced with FMEAs, Control Plans, and other quality engineering methodologies.

  • Hardware Experience: Background in high-tech systems like EVs, AVs, robotics, or aerospace is a major plus.

  Qualifications:

  • 7+ years of experience in automotive quality, service engineering, or manufacturing roles.

  • Bachelor’s degree in Mechanical, Electrical, Automotive Engineering, or similar technical field (preferred).

Why should you join Vay:

🧠 Genius level team - Work with the smartest minds from over 30 countries around the world in deep tech & automotive

🌍 Huge scope for impact in a fast paced environment

💰 Salary + stock options

🌴 Unlimited Paid Vacation Days

 🏦 401(k)

 🏥 Health, Dental & Vision Insurance 

 🏋️‍♂️ Wellness Hub free gym access & wellness app subscriptions

 🎉 Perks at Work Membership 

 🍎 Snacks & Drinks in Our Downtown Las Vegas Office 

 🎊 Fun Team Events Every Quarter

Introduction to Vay

For more information regarding Vay's physical demands, working environments, and safety requirements, please review this link for additional details. Please note, details of what pertains to this role will be discussed during the initial interview.

We would love to stay connected for future opportunities no matter the outcome so we highly encourage if you have one to share your LinkedIn profile with us when applying.

If you want to be part of something groundbreaking, let’s chat! We highly encourage & welcome applicants from all walks of life to help us create a better future for our world 🚗💨