Vice President of Operations, Commercial Fleet Services

Ever wanted to tell people, “Yeah, I helped launch the future of transportation”? Well, here’s your shot. At Vay, we’re flipping the script on mobility with Remote driving—delivering cars to customers with zero hassle and zero driver inside, offering a unique by the minute car rental service. We’re already live in Las Vegas, and trust us, we’re just getting started.

Our journey so far since our launch in 2018:

Revolutionary remote driving tech- We built the world’s first commercial remote driving product.

Breaking boundaries across continents- First to roll out vehicles in both Europe and the USA on public roads without a human being inside & one of only two companies in the States operating a commercial driverless service.

Vegas fleet on the rise- Our vehicle fleet is scaling fast, from 20 to 100 cars in Las Vegas. We’re just getting started!

Watch our CEO, Thomas von der Ohe, deliver a live news segment on CNN - VayDrive 

Discover what drives our culture- Explore our core values

Why this role is awesome: 

We’re looking for a VP of Operations who’s strategic, hands-on, and thrives in high-growth environments. Reporting directly to the CEO, you’ll be a key player on the executive team, driving the expansion of our Las Vegas fleet as we gear up for 100+ vehicles in 2025, with even bigger plans on the horizon.

This is a high-impact role, where you’ll collaborate across teams to deliver a seamless, cost-efficient, and revenue-driven operation while crafting a magical experience for our customers. If you love scaling businesses, optimizing complex systems, and making the impossible, possible, this is where you belong.

What you'll be driving:

• Lead a 30+ person operations team, from Senior Managers to ICs, overseeing remote-driving, fleet management, logistics, maintenance, facilities, and customer support.
• Champion a Safety-First culture, ensuring safety remains the top priority across all operations.
• Guarantee 24/7 business continuity, keeping operations running seamlessly for both B2C & B2B customers.
• Data-driven decision-making—define, monitor, and optimize KPIs to drive operational excellence and uncover growth opportunities.
• Process-oriented leadership—develop, document, and continuously improve workflows to ensure efficiency, scalability, and clarity.
• Collaborate with technology & safety teams to build the best internal tools & products, staying updated on innovations and limitations.
• Work closely with business teams to maximize cost efficiency and drive high revenue generation.
• Oversee fleet operations, ensuring high utilization rates, vehicle maintenance, and documentation compliance.
• Lead customer support efforts, ensuring timely and effective assistance via calls & emails.
• Expand fleet operations into new cities, scaling commercial services and unlocking growth opportunities.

What are we looking for: 

• Proven track record in leading commercial operations, driving revenue through customer-facing products.
• Hands-on software engineering experience & comfortable working alongside tech teams.
• Experience in fleet operations, managing mobility services with any type of vehicles.
• Strong data analytics skills, including SQL and proficiency in BI tools for visualization.
• Exceptionally organized, balancing priorities with precision, ensuring seamless execution across all tasks.
• Logistics & optimization experience, solving complex challenges for large, dynamically moving fleets or other operational assets.
• Las Vegas-based or willing to relocate, working on-site 5 days a week .
• Fluent in English, both written and spoken.

Why should you join Vay:

🧠 Genius level team - Work with the smartest minds from over 30 countries around the world in deep tech & automotive

🌍 Huge scope for impact in a fast paced environment

💰 Salary + stock options

🌴 Unlimited Paid Vacation Days

 🏦 401(k)

 🏥 Health, Dental & Vision Insurance 

 🏋️‍♂️ Wellness Hub free gym access & wellness app subscriptions

 🎉 Perks at Work Membership 

 🍎 Snacks & Drinks in Our Downtown Las Vegas Office 

 🎊 Fun Team Events Every Quarter

Introduction to Vay

For more information regarding Vay's physical demands, working environments, and safety requirements, please review this link for additional details. Please note, details of what pertains to this role will be discussed during the initial interview. 

If you want to be part of something groundbreaking, let’s chat! We highly encourage & welcome applicants from all walks of life to help us create a better future for our world 🚗💨