Shopify Practice Director
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.
This is a leadership role within our Shopify practice, focused on scaling capability, driving revenue, and delivering best-in-class commerce solutions.
You’ll operate at the intersection of strategy, sales, and delivery, partnering with clients to architect transformation while building and mentoring high-performing teams. From shaping go-to-market strategy to overseeing complex program delivery, your impact will be both commercial and technical. You balance strategic leadership with a hands-on approach—engaging directly in key projects when needed to shape solutions, support teams, and maintain delivery excellence.
As a Practice Director, you are accountable for the growth, positioning, and delivery excellence of our Shopify practice.
You will:
- Step in hands-on within projects when needed to guide architecture, unblock teams, and ensure the highest quality of delivery
- Define and evolve our Shopify strategy, offerings, and differentiators
- Drive revenue growth through new business development and account expansion
- Act as an executive-level advisor to clients, aligning commerce solutions to business outcomes
- Oversee solution architecture and delivery quality across engagements
- Build, lead, and mentor a high-performing team of architects and engineers
- Partner cross-functionally with sales, account, and delivery leadership to scale our impact
- This role requires a balance of hands-on architectural leadership and executive presence, with a strong focus on client success, innovation, and business growth.
Role responsibilities
- Serve as the practice lead for Shopify, owning capability development, delivery standards, and overall growth
- Act as a subject matter expert in Shopify, composable commerce, and headless architectures
- Lead complex solution design across storefront, integrations, and enterprise systems
- Drive sales and pre-sales efforts, including solutioning, estimates, and proposals
- Identify and shape new business opportunities within existing and prospective clients
- Ensure delivery excellence—guiding teams to deliver on time, on budget, and at high quality
- Establish best practices across architecture, development, and DevOps
- Mentor Solution Architects, Leads, and senior engineers to elevate practice capability
- Build strong partnerships with Shopify and ecosystem partners
- Contribute to thought leadership and market positioning, enhancing Valtech’s visibility in the commerce space
Must have qualifications
To be considered for this role, you must meet the following essential qualifications:
- Proven experience in a Practice Director, Principal Architect, or senior leadership role within digital commerce
- Deep expertise in Shopify (Shopify Plus strongly preferred)
- Strong commercial acumen, with experience driving revenue, leading pre-sales, and growing client accounts
- Extensive client-facing experience, including C-level stakeholder engagement
- Ability to translate complex technical concepts into clear business value
- Experience leading cross-functional, distributed teams in a consulting or agency environment
Nice to have qualifications
- Experience with Adobe Commerce or other enterprise commerce platforms
- Background in composable commerce, headless, and cloud-native architectures
- Integration experience with ERPs (SAP, D365, NetSuite) and middleware (Boomi, Celigo, etc.)
- Familiarity with Agile delivery models and ALM tools
- Exposure to enterprise architecture frameworks (e.g., TOGAF)
- Experience working with Digital Experience Platforms (Optimizely, AEM)
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
This is a full time position based in Quebec, Canada.
Valtech offers a comprehensive benefits package effective after three months of continuous service:
- A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
- Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
- A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
- A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
- Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
- Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
- We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
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